Job Title: Senior Manager, Human Resources
Location: Markham, Ontario
Job Type: Full-time Permanent
We are seeking an experienced Manager, Human Resources to lead and support key HR activities with a primary focus on compensation management, workforce budget control, and employee relations. This role provides senior-level HR advice to management, supports workforce planning and organizational changes, and helps ensure HR practices remain aligned with internal policies, business priorities, and applicable employment requirements.
The successful candidate will bring strong HR advisory, analytical, and financial acumen, with the ability to manage sensitive employee matters, support compensation and workforce planning decisions, and partner effectively with senior management and business leaders. Experience in global mobility is an asset.
What You Will Do
- Lead and support compensation activities, including annual salary reviews, merit increases, bonus planning, salary adjustments, promotions, and internal equity analysis.
- Partner with Finance and business leaders on workforce budgeting, headcount planning, personnel cost forecasting, and ongoing monitoring of actual costs against approved budgets.
- Prepare and analyze compensation, headcount, and workforce cost reports to support management decision-making.
- Advise managers on employee relations matters, including performance management, conduct issues, workplace conflicts, attendance concerns, disciplinary actions, employee complaints, and terminations.
- Manage or support complex and sensitive employee cases, ensuring appropriate documentation, consistency, and risk management.
- Support organizational restructuring, internal transfers, succession planning, and other workforce-related initiatives.
- Provide senior-level HR advice to management and business leaders on HR policies, employment practices, workforce issues, and people-related risks.
- Support the development, review, and implementation of HR policies, procedures, compensation practices, and internal controls.
- Ensure HR processes and documentation meet internal governance, audit, and compliance requirements.
- Support global mobility matters as required, including international transfers, expatriate assignments, relocations, immigration coordination, payroll, tax, benefits, and assignment-related cost management.
What You Bring to the Table
- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
- Minimum 7 years of progressive HR experience, including experience at a senior advisory or management level.
- Strong experience in compensation management, workforce budgeting, headcount planning, or personnel cost control.
- Strong experience handling employee relations and performance management matters.
- Strong analytical and financial acumen, with the ability to interpret HR and workforce data and provide practical recommendations.
- Strong knowledge of Canadian employment legislation applicable to federally regulated workplaces, HR policies, and HR governance practices.
- Strong judgment and discretion, with the ability to manage confidential and sensitive matters.
- Strong communication and stakeholder management skills.
- Advanced Excel skills and experience preparing HR reports and workforce analysis.
- Experience in banking, financial services, or another regulated environment is an asset.
- CHRP, CHRL, or equivalent HR designation is an asset.
- Global mobility or international assignment experience is an asset.
- Exposure to accessibility planning or pay equity act is an asset.
- Strong written and verbal communication skills in English and Mandarin Chinese are required due to the role’s regular communication and coordination with Mandarin-speaking Head Office and internal stakeholders.
Bank of China (Canada) is committed to fostering an inclusive workplace where diversity is valued. We encourage qualified candidates from all backgrounds to apply. Please note that only candidates selected for further consideration will be contacted.
Accommodation: Bank of China (Canada) is committed to providing accommodations throughout the recruitment process. If you require any accommodations, please contact the HR team, and we will be happy to assist.
