Company Description
Amica Immigration Services Inc. is a Canadian immigration consultancy committed to providing professional guidance, personalized service, and trusted representation. Our approach is built on integrity, transparency, attention to detail, and a genuine commitment to our clients.
We go beyond preparing immigration applications by carefully understanding each client's circumstances, identifying suitable immigration pathways, and developing well-researched, evidence-based case strategies.
At Amica, we believe that exceptional client service and high-quality application preparation go hand in hand. We take pride in submitting accurate, complete, and carefully reviewed applications while ensuring our clients feel informed, valued, and supported throughout their immigration journey.
Through modern technology, structured processes, and strong professional ethics, we aim to deliver a reliable, efficient, and client-focused immigration experience.
Role Description
We are seeking a dedicated and detail-oriented Regulated Canadian Immigration Consultant (RCIC) who shares our commitment to exceptional client service and high standards of application preparation.
The successful candidate will manage immigration matters from initial assessment through application submission and follow-up, ensuring each case receives careful attention and professional oversight.
Key Responsibilities:
- Assess client eligibility and provide clear, practical advice on suitable Canadian immigration pathways.
- Develop case strategies based on individual circumstances, applicable immigration laws, and current IRCC policies.
- Prepare, review, and submit immigration applications with a strong focus on accuracy, completeness, and quality.
- Carefully review supporting documents, identify discrepancies or missing information, and ensure applications are properly organized and supported by appropriate evidence.
- Prepare well-structured submission letters and supporting explanations where required.
- Maintain a client-first approach by providing timely updates, responding to inquiries, and ensuring clients understand application requirements and next steps.
- Take ownership of assigned cases, maintaining high standards of service, documentation, and follow-through.
- Conduct immigration policy and regulatory research to support case preparation and decision-making.
- Maintain accurate client records and follow established quality control, confidentiality, and compliance procedures.
- Work collaboratively with the team to improve processes, enhance efficiency, and deliver a consistent, high-quality client experience.
This is a full-time, on-site position based in the Greater Toronto Area, Canada.
Qualification
- Active RCIC licence in good standing with the College of Immigration and Citizenship Consultants (CICC).
- Strong knowledge of Canadian immigration programs, including temporary residence, permanent residence, and relevant IRCC policies.
- Experience independently preparing and managing Canadian immigration applications.
- Good understanding of the Immigration and Refugee Protection Act (IRPA), Immigration and Refugee Protection Regulations (IRPR), and applicable regulatory requirements.
- Exceptional attention to detail and a commitment to producing accurate, complete, and professionally prepared immigration applications.
- Strong client service skills, with the ability to communicate clearly, respond promptly, and build lasting professional relationships.
- Excellent research, analytical, and written communication skills, particularly in preparing submission letters and case explanations.
- Strong organizational and time-management skills, with the ability to manage multiple cases without compromising quality.
- A proactive and accountable approach to case management, including identifying potential issues before they affect an application.
- Comfort using digital case management systems and technology to improve workflow efficiency.
- High standards of professional ethics, confidentiality, and integrity.
- Post-secondary education in immigration studies, law, international relations, or a related field is an asset.
What We Value
At Amica, we are looking for more than technical immigration knowledge. We value consultants who genuinely care about their clients, take pride in the quality of their paperwork, communicate proactively, and accept responsibility for their work.
- Our ideal candidate understands that every application represents an important milestone in someone's life and approaches each case with the attention, professionalism, and care it deserves.
