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Within 25 km of Vaughan

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K&K Global Talent Solutions INC.

Jira Service Management Intake & Automation Developer

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 11, 2026
Experience: Experience Required: 6 -8 Years
Posted: Oct 12, 2026

Original job description

Position: Jira Service Management Intake & Automation Developer

Location: Toronto, ON (Onsite)

Employment Type: Full-Time

Experience Required: 6 -8 Years

Position Overview:

We are seeking a highly skilled Jira Intake & Automation Developer to design, implement, and optimize Jira-based intake and workflow automation solutions. The ideal candidate will have strong expertise in Jira administration, workflow design, automation, integrations, and process improvement to support enterprise business operations.

Key Responsibilities:

Configure and administer Jira projects, workflows, screens, custom fields, permissions, and dashboards.
Design and maintain Jira Automation rules for intake, approvals, routing, notifications, escalations, and process orchestration.
Develop and enhance Jira workflows, request types, forms, and customizations to meet business requirements.
Integrate Jira with external systems using REST APIs, HTTP calls, webhooks, and automation frameworks.
Build and support custom automations and workflow enhancements using Python and/or Java-based scripting.
Collaborate with business and technical stakeholders to translate requirements into scalable Jira solutions.
Troubleshoot, optimize, and continuously improve Jira processes and automation performance.

Required Skills:

Strong hands-on experience with Jira Administration and configuration.
Proven expertise in Jira Automation and workflow development.
Experience with Jira integrations using APIs, webhooks, and external platforms.
Basic programming/scripting knowledge in Python and/or Java.
Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications:

Experience with Jira Service Management (JSM).
Knowledge of Script Runner and advanced Jira customization.
Experience working in Agile/Scrum environments.
Exposure to enterprise workflow automation and digital transformation initiatives.

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More about this job

Responsibilities

Configure and administer Jira projects, workflows, forms, permissions, dashboards, and automation rules for intake, approvals, routing, notifications, and escalations. Integrate Jira with external systems and continuously improve workflow performance in collaboration with business and technical stakeholders.

Requirements

Requires 6–8 years of experience, strong hands-on Jira administration and configuration skills, and proven expertise in Jira Automation and workflow development. Candidates should have experience with APIs and webhooks, basic Python and/or Java scripting knowledge, and strong analytical, problem-solving, and communication skills; JSM experience is preferred.

Skills

Jira Administration
Jira Automation
Workflow Development
Jira Service Management
API Integrations
REST APIs
Webhooks
Python
Java
ScriptRunner
Workflow Design
Process Improvement
Agile/Scrum
Troubleshooting
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Jira
Jira Service Management
Jira Administration
Jira Automation
Workflows
Intake Management
Request Types
Forms
Custom Fields
Dashboards
Permissions
REST APIs
HTTP Calls
Webhooks
Python
Java
ScriptRunner
Integrations
Approvals
Process Orchestration
Process Improvement
Digital Transformation
Agile
Scrum

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