Day-to-Day:
Insight Global is seeking a Product Owner, Platform Resiliency for a Big 5 banking client. This individual will support an Agile technology pod focused on the stability, resiliency, and performance of a digital business banking platform. The Product Owner will work closely with senior product leadership and technical teams to support backlog management, requirements gathering, user story creation, sprint execution, and delivery tracking. This is a hands-on delivery role well suited to someone with early-career Product Owner, Product Management, or Business Analyst experience who is comfortable working within a technical environment. The successful candidate does not need to be highly technical but should be able to understand technical concepts, ask effective questions, document requirements, and coordinate between business and technology stakeholders.
Key Responsibilities
- Backlog Management: Support the creation, refinement, and prioritization of product and technical backlog items.
- Requirements Gathering: Work with business and technology stakeholders to gather and clarify requirements.
- User Stories: Write clear user stories, requirements, and acceptance criteria for the development team.
- Agile Delivery: Participate in sprint planning, backlog refinement, stand-ups, sprint reviews, and other Agile ceremonies.
- Technical Coordination: Work with engineering, platform, infrastructure, and production support teams to understand requirements and dependencies.
- Platform Resiliency: Support initiatives focused on platform stability, resiliency, performance, and operational improvements.
- Delivery Tracking: Track deliverables, dependencies, risks, blockers, and action items to help keep initiatives moving forward.
- Stakeholder Communication: Provide concise updates and help translate requirements between business and technology teams.
- Production Support: Partner with technical teams to help identify recurring platform issues and translate them into backlog items or improvement opportunities.
- Documentation: Maintain accurate requirements, backlog items, decisions, and project documentation in JIRA and Confluence.
Must Haves:
- 3+ years of experience in Product Ownership, Product Management, Business Analysis, or Agile delivery
- Experience supporting digital applications, platforms, or technology products
- Experience working within an Agile delivery team
- Ability to write and refine user stories, requirements, and acceptance criteria
- Experience with JIRA and Confluence
- Experience supporting and prioritizing a product backlog
- Ability to gather requirements and translate business needs into actionable work for technology teams
- Comfortable working with engineering, technology, production support, or platform teams
- General understanding of technical dependencies, integrations, and application/platform environments
- Strong organizational skills with the ability to track deliverables, dependencies, risks, and action items
- Strong stakeholder management, communication, and cross-functional collaboration skills
Plusses:
- Banking or financial services experience
- Business Banking experience
- Previous Business Analyst (BA) experience
- Experience supporting production support, platform resiliency, infrastructure, or back-end technology initiatives
- Experience onboarding or integrating internal or third-party tools
- Exposure to platform/application metrics and reporting
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
Pay Rate: $45-55/hr
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