Jobs in Vaughan

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Within 25 km of Vaughan

Added 17 hours ago
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Virtusa

Lead Software Engineer

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posted: Oct 29, 2026

Original job description

IMS Production Support L3 Engineer

Location: PCS CA, Toronto

Years of Experience: 5-7 Years

Job Summary: The IMS Production Support L3 Engineer is responsible for ensuring the stability, availability, and performance of applications across AMS, Cloudera, and on-premises environments. This role involves proactive monitoring, incident resolution, automation, and continuous improvement of support processes for PDDF and OPRA applications.

Responsibilities

Production Monitoring & Support: Monitor PODR reports and extract schedulers to ensure timely execution of all daily processes. Track Kafka topics and validate system health using Cloudera Manager. Monitor application performance and availability (OPRA Lambdas, AWS services).
Application Maintenance & Deployment Support: Execute deployments, configuration changes, and performance tuning activities. Perform pre- and post-deployment validation checks during production releases.
Environment & Data Validation: Ensure all lower (non-production) environments are functioning properly. Validate ETL processes and data accuracy using SQL queries.
Automation & Continuous Improvement: Develop Python-based automation scripts to monitor production jobs, detect failures, and reduce manual effort.
Incident & Problem Management: Monitor and manage incidents across PODR, PDDF, and OPRA systems. Perform root cause analysis (RCA) and implement preventive actions.
Documentation & Process Compliance: Create and maintain SOPs, troubleshooting guides, and support documentation.

Mandatory Skills

6+ years of experience in Python, SQL, Java, Node.js, TypeScript
6+ years of experience with AWS, Cloudera, MySQL, Power BI, and ETL fundamentals
Ability to analyze logs and system alerts for initial issue assessment
Awareness of production support processes and incident management

Preferred Skills

Experience with monitoring tools such as Dynatrace, ELK, and AWS CloudWatch
Familiarity with Docker and Linux administration

Qualifications

Bachelor's degree in Computer Science or related field
Relevant certifications are a plus

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More about this job

Responsibilities

Monitor and support production applications and processes across AMS, Cloudera, and on-premises environments, including deployments, performance checks, and data validation. Resolve incidents, perform root cause analysis, automate monitoring and failure detection, and maintain support documentation and procedures.

Requirements

The role requires 6 or more years of experience with Python, SQL, Java, Node.js, TypeScript, AWS, Cloudera, MySQL, Power BI, and ETL fundamentals. Candidates should be able to assess logs and alerts and understand production support and incident management; a bachelor's degree in Computer Science or a related field is required, while relevant certifications are a plus.

Skills

Python
SQL
Java
Node.js
TypeScript
AWS
Cloudera
MySQL
Power BI
ETL
Production Support
Incident Management
Root Cause Analysis
Kafka
Linux Administration
Docker

Visa sponsorship

Not detected in the job text

Keywords

Python
SQL
Java
Node.js
TypeScript
AWS
Cloudera
MySQL
Power BI
ETL
Kafka
Dynatrace
ELK
AWS CloudWatch
Docker
Linux
Production Support
Incident Management
Root Cause Analysis
Application Monitoring
Deployment Support
Performance Tuning
Data Validation
Automation
PODR
PDDF
OPRA
AMS
Cloudera Manager
Standard Operating Procedures

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