Team Size/Culture:
Large, global, highly matrixed enterprise environment supporting 25,000+ employees across multiple business units and geographies. Collaborative and cross-functional culture involving HR, Talent, Technology, Communications, Operations, and business leaders.
CANDIDATE PROFILE DETAILS
Degree/Certifications Required:
- Bachelor's degree required; Master's degree preferred
- Prosci Change Management Certification preferred
- PMP Certification preferred
Years of Overall Experience:
- 8+ years of progressive Change Management, Organizational Effectiveness, Organizational Development, Business Readiness, or Transformation experience
- Director-level experience leading enterprise-wide transformational initiatives
Preferred Candidate Background:
- Enterprise Change Management and Transformation Leader
- Experience leading LMS, HR Technology, Talent Platform, or Digital Transformation initiatives
- Financial Services, Insurance, Banking, Healthcare, or other highly regulated industries preferred
- Experience within large global organizations (25,000+ employees)
How will performance be measured:
- Achievement of readiness milestones and adoption targets
- Stakeholder engagement effectiveness
- Executive and sponsor satisfaction
- Successful implementation and stabilization of LMS transformation
- Reduction of organizational risks and adoption barriers
- Delivery of governance, reporting, and change management outcomes
Selling Points of Position (CVP):
- Lead a highly visible enterprise-wide transformation initiative
- Direct exposure to executive leadership and key stakeholders
- Opportunity to shape change strategy, culture transformation, and employee experience across a global organization
- Strategic leadership role with significant organizational impact
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES
- Develop and execute enterprise change management and adoption strategies
- Conduct stakeholder analyses, impact assessments, and readiness assessments
- Build and maintain stakeholder and executive sponsor relationships
- Develop governance frameworks, risk mitigation plans, and executive reporting
- Lead readiness planning, adoption activities, and implementation support
- Partner with HR, Talent, Technology, Communications, and Operations teams
- Facilitate workshops and leadership sessions
- Monitor adoption metrics, stakeholder feedback, and organizational risks
- Support stabilization and long-term sustainment activities
MUST-HAVE HARD SKILLS
- Change Management Certification (Prosci preferred) and/or PMP Certification
- Large-scale Enterprise Implementation Experience (LMS, HR Technology, Digital Transformation)
- Change Governance, Risk Management, Executive Reporting, Readiness Planning, and Stakeholder Management
- Organizational Readiness Assessments and Adoption Strategy Development
- Executive-Level Presentation and Influencing Skills
SOFT SKILLS
- Strong stakeholder management and relationship-building skills
- Excellent communication, facilitation, and influencing abilities
- Strategic thinking with strong leadership and consulting skills
NICE-TO-HAVE
- LMS or Talent Management Platform implementation experience
- Experience within Financial Services, Insurance, Banking, or other regulated industries
- Experience leading enterprise culture transformation, mindset shifts, and behavior change initiatives across global organizations.
