Role impact:
The Manager, Research & Insights is responsible for executing research initiatives, developing and maintaining proprietary models, ensuring legal compliance and managing the overall research plan, including planned and ad hoc custom research. This position is responsible for managing all stages of performance research projects starting with defining the problem, setting objectives, choosing the appropriate methodology right through to presenting and driving the insights and results across the organization, liaising with internal and external stakeholders.
Additionally, this position spearheads the creation and maintenance of internal analytics tools to deliver clear, actionable data across the organization. The position is instrumental in promoting user adoption of this self-service platform by delivering training, establishing best practices, and guiding stakeholders in analyzing comprehensive report outputs.
What you will deliver:
- Manages business intelligence/performance research function areas, including planned annual programs: Property Retail Snapshot, Quarterly Board Reporting, ICSC Reporting, Competitive Insights and ad hoc retail, office, residential and industrial custom research.
- Develop, manage and implement self-service tools: Design, build, and manage a suite of self-service research and analytics tools, dashboards, and reports. This includes identifying key business questions and translating them into user-friendly data visualizations and tools.
- Conduct complex performance research analysis and develop insights for retail and office that help inform decision-making by key stakeholder groups, such as Marketing, Operations, Operations Services, Leasing, Development, and Investments.
- Serve as a subject matter expert, providing training and support to internal teams on how to effectively use the insights tools.
- Responsible for developing and communicating in-depth analysis of sales trends, category mix insights; Works closely with teams currently under-serviced by R&I, to educate and incorporate complex data analytics and measurement plans into their strategy.
- Ensure the integrity and reliability of the data feeding into the tools. Collaborate with data teams to establish robust data pipelines and quality checks.
- Manages the backlog and roadmap for self-serve tools.
- Maintain ongoing contact with peers within other CF groups and properties for knowledge sharing and enterprise standards in research.
- Contribute to maintenance of the research library and dissemination of research materials.
- Ability to story tell and communicate consumer research insights through presentations and written reports to an executive audience, and external audiences in the industry.
What your strengths are:
- Superior analytical ability, applied in a consumer research environment with demonstrated discipline and detail orientation.
- Solid knowledge of analytical tools, multivariate analysis, techniques and presentation skills.
- Superior interpersonal and communication skills, enabling communication within and between research suppliers and internal departments: leasing, marketing, portfolios, properties and development.
- Demonstrated capacity to manage multiple projects simultaneously in a demanding environment.
- Thorough understanding of qualitative and quantitative research methodologies.
- Excellent storytelling, presentation, report writing and communication skills. Data Analysis, modelling and forecasting
- A self-starter proactive team player with strong organizational and prioritization skills.
- Strong customer service orientation, analytical and research skills.
What you need to succeed:
- Post-secondary education in Business, Social Science, Statistics, Marketing/Market/Consumer Research or equivalent work experience; Minimum 5 years progressive experience in business, social science and/or marketing research environment and/or project management or equivalent related field.
- Strong knowledge of Research software/tools: Data Prep tools (Alteryx), Data visualization (Tableau, Power BI), Google Gemini
- Experience negotiating with external suppliers and managing budgets.
- Intermediate/Expert in Microsoft Office (Word, Excel, and PowerPoint),Real Estate (Retail, Office) industry intelligence knowledge preferred.
- AI Proficiency: Demonstrated experience using LLMs (specifically Google Gemini) for data analysis, code generation, and workflow automation.
Starting base salary for this job level may range from $81,433 to $108,577. The actual base salary offered will consider several factors including, but not limited to the role, experiences, skills & qualifications, location, market and internal considerations; with this context, CF reserves the right to pay above this range. Cadillac Fairview offers a competitive total rewards package in addition to base pay which may include a performance – based incentive plan, a comprehensive pension and benefits plan, paid time off including vacation, well-being & volunteer days and support for continued growth and development.
Why you should join us:
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!
At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.
Are you someone who believes in our values?
- Aim Higher – we strive to exceed expectations
- Own Your Expertise – we empower ourselves and each other
- Collaborate Effectively – we bring the right people together to get the right results
- Engage with Empathy – we objectively consider the needs of others
- Embrace Change – we drive, learn from, and adapt to change
At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected. We’re ready to meet you there – are you?
CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email cfcareers@cadillacfairview.com.
This posting is for a vacant position. CF may use artificial intelligence (AI) technology, alongside human review, to assist in screening and assessing applicants for this position.
