COMPANY DESCRIPTION
Hyundai Glovis Canada is a subsidiary of Glovis America and supports Hyundai Motor Group and Kia Motors with end-to-end transportation and logistics services. The company specializes in worldwide finished vehicle transportation, integrating rail, truck, and ship to provide seamless movement and storage of vehicles. By maintaining strong relationships with partners, processors, and transportation companies, GCI focuses on quality, continuous service improvement, and customized cargo tracking. The organization emphasizes optimized routes and efficient operations to deliver smooth, reliable experiences for its clients.
JOB SUMMARY
The National Manager, Finished Vehicle Operations is a full-time, on-site role based in Toronto, ON, responsible for providing strategic leadership and oversight of GLOVIS Canada’s end-to-end finished vehicle logistics operations nationwide. This role develops and executes short-, mid-, and long-term operational strategies, oversees national transportation network and capacity planning, and drives financial performance, profitability, and operational excellence. The National Manager leads strategic partnerships with automotive OEM customers and logistics service providers, oversees major commercial negotiations, and identifies new business opportunities to support sustainable growth. Key responsibilities include optimizing logistics networks, managing operational KPIs, mitigating supply chain risks, and leading major customer and operational escalations. The role also provides leadership and development to the Vehicle Operations management team, evaluates strategic investments and business expansion opportunities, and serves as a key advisor to executive leadership on operational strategy, financial performance, and long-term business growth.
PRIMARY DUTIES
- Develop and execute the short-, mid-, and long-term strategy for GLOVIS Canada’s finished vehicle logistics operations.
- Provide strategic leadership and oversight across the end-to-end finished vehicle logistics network, including motor carrier, rail, port, compound, yard, and off-site operations.
- Lead national transportation network and capacity planning to ensure sufficient and reliable capacity to support current and future OEM requirements.
- Own the financial performance and profitability of Vehicle Logistics Operations, including revenue, budget, operating cost, and profit targets.
- Drive operational excellence and network optimization to continuously improve delivery performance, productivity, capacity utilization, transit time, and total logistics cost.
- Establish and manage key operational KPIs and performance governance, including delivery performance, dwell time, vehicle damage, productivity, cost, and customer service.
- Develop and maintain senior-level relationships with automotive OEM customers, understanding their long-term supply chain requirements and translating them into effective logistics solutions.
- Establish strategic partnerships with motor carriers, railroads, ports, terminal operators, compound operators, and other logistics service providers.
- Lead major RFPs, carrier sourcing initiatives, commercial negotiations, and contract negotiations to secure competitive rates, sufficient capacity, and sustainable service performance. The existing Senior Manager JD already assigns responsibility for RFP coordination and vendor contract negotiations.
- Develop robust contingency and business continuity strategies to mitigate risks associated with capacity shortages, transportation disruptions, seasonal volume peaks, extreme weather, and other supply-chain disruptions.
- Lead the resolution of major customer and operational escalations, working cross-functionally to identify root causes and implement sustainable corrective actions.
- Identify and develop new business and growth opportunities within the Canadian finished vehicle logistics market, including new customers, routes, facilities, partnerships, and service offerings.
- Evaluate and recommend strategic investments and operational initiatives, including new facilities, off-site capacity, transportation routes, technology, and process improvements.
- Lead, develop, and mentor the Vehicle Operations leadership team, establishing clear accountability, organizational capability, succession planning, and a strong performance culture.
- Serve as a strategic advisor to the CEO and executive leadership, providing recommendations on Vehicle Logistics strategy, financial performance, network development, operational risks, customer opportunities, and future business expansion.
EXPERIENCE
- A minimum of 20+ years of relevant logistics industry experience, including 10+ years of managerial or leadership experience.
- Corporate-level experience is mandatory; experience limited to factory or manufacturing operations will not be considered sufficient.
- Direct experience in Finished Vehicle Logistics is strongly preferred, particularly in national transportation, distribution, and supply chain operations.
- Candidates with specialized experience in at least one key area of Finished Vehicle Logistics, such as Rail, Port, or Compound Operations, will also be considered.
- Candidates from Container Transportation or PCTC (Pure Car and Truck Carrier) / Car Carrier shipping companies may also be considered.
- Previous experience with automotive OEMs or automotive logistics companies is highly valued.
- Candidates whose experience is primarily in general freight forwarding, general cargo transportation, or automotive parts logistics are less preferred for this position.
COMPETENCIES
- Excellent written and verbal communication skills to collaborate effectively with internal teams, customers, vendors, and external stakeholders.
- Ability to work independently, demonstrate initiative, and make sound business decisions with minimal supervision.
- Strong negotiation, analytical, and strategic thinking skills.
- Strong problem-solving and conflict management skills, with the ability to resolve complex operational and business challenges.
- Excellent reporting, business proposal development, and presentation skills, with the ability to communicate complex operational and financial information to senior leadership.
- Advanced proficiency in Microsoft Office, particularly Excel for financial and data analysis, and PowerPoint for executive presentations and business proposals.
EDUCATION / CERTIFICATION / LICENSE
- Bachelor's degree in Logistics or a related field is required.
- Professional Engineers of Ontario Certification is preferred.
BENEFITS & PERKS
- Performance-Based Annual Incentive Plan: Annual incentive opportunities based on individual and company performance.
- 100% Employer-Paid Health and Dental Benefits: Comprehensive health and dental coverage fully funded by the company.
- Group RRSP Program: Employer-supported retirement savings program to help employees plan for their financial future.
- Competitive Car Allowance: Vehicle allowance provided in accordance with company policy.
- Company Car Lease Program: Access to the company's vehicle leasing program, subject to eligibility and program guidelines.
- Additional Allowances: Financial support for gym memberships, meals, and mobile phone expenses and more in accordance with company policy.
We thank all applicants for their submissions, but only those who are shortlisted will be contacted.
Job Types: Full-time, Permanent
