Company Description SpecBand Communications is a Toronto-based IT field services and low-voltage infrastructure company providing on-site technical support across Canada and the United States. The organization partners with IT service providers, technology companies, retailers, data centers, and multi-location businesses that require dependable technicians on demand. Services include Smart Hands and SLA support, network installations and troubleshooting, structured cabling, and fiber and copper infrastructure. SpecBand also delivers Wi-Fi deployments, rack-and-stack services, data center support, POS and retail technology installations, and full IT infrastructure rollouts, offering candidates exposure to diverse, hands-on technical environments.
Role Description The Network Technician is a full-time, on-site role based in Toronto, ON, responsible for supporting and maintaining network and low-voltage infrastructure at client locations. Day-to-day tasks include installing, configuring, and troubleshooting network equipment, cabling, Wi-Fi access points, switches, and routers, as well as assisting with rack-and-stack and data center activities. The role involves responding to service tickets, performing on-site diagnostics, documenting work performed, and communicating clearly with clients and internal teams. The technician will follow established SLAs, adhere to safety and security standards, and ensure reliable network performance across a variety of commercial and retail environments.
Qualifications
- Candidates should possess skills in Network Administration and Network Infrastructure, including configuring routers, switches, Wi-Fi, and structured cabling.
- Candidates should possess Troubleshooting and Technical Support skills to diagnose issues, resolve incidents on-site, and provide clear documentation and updates.
- Candidates should possess Network Security awareness to implement basic security best practices and support secure network configurations.
- Relevant technical certifications (e.g., CompTIA Network+, CCNA, or equivalent) and experience in field services or data center environments are beneficial.
- Ability to work on-site, travel to client locations as needed, lift and install equipment, and use hand tools safely.
- Strong communication skills, attention to detail, and the ability to work independently and collaboratively in fast-paced settings.
