Company Description WellOne Medical Centre is a large, modern medical facility located in the heart of downtown Toronto. As part of The One Group, which includes WellOne and BeautyOne, the centre offers a comprehensive range of medical, cosmetic, and mental health services. Clients can conveniently access a full package of care and wellness services with streamlined scheduling. The organization is doctor-led and focused on bringing out the best in every individual through integrated, high-quality support. WellOne provides a professional environment where healthcare and client experience are closely aligned.
Role Description The Office Manager is a full-time, on-site role based at WellOne Medical Centre in Toronto, ON. This role oversees day-to-day office operations, including coordinating schedules, managing front-desk activities, and ensuring efficient patient flow throughout the clinic. The Office Manager handles administrative processes such as record management, supplies ordering, vendor coordination, and maintenance of office equipment. This position supervises and supports administrative staff, helps resolve patient inquiries, and ensures a welcoming, professional environment for all visitors. The Office Manager also collaborates with clinical and cosmetic service teams to align office procedures with patient care standards and organizational policies.
Qualifications
- Strong Communication skills for interacting with patients, visitors, and multidisciplinary staff.
- Proficiency in Administrative Assistance and Office Administration to manage scheduling, records, and daily operations.
- Knowledge of Office Equipment and related systems to ensure smooth functioning of the clinic’s administrative tools.
- Customer Service skills to provide a positive experience and handle inquiries and concerns effectively.
- Experience in medical or healthcare office management, including familiarity with patient confidentiality and clinic workflows.
- Ability to lead and coordinate a small administrative team, prioritize tasks, and maintain organized work processes.
- Comfort with basic computer applications and practice management or scheduling software.
- Relevant post-secondary education or training in office administration, healthcare administration, or a related field is an asset.
