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Liquidity Canada

Operations Lead

Toronto, ON, Canada

$25/hour with flexible hours · Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Pay: $25/hour with flexible hours
Job type: Full-time
Apply by: Dec 10, 2026
Posted: Nov 10, 2026

Original job description

About Liquidity Canada

Liquidity Canada is an investor-backed Toronto startup building mobile ordering technology for busy counter-service businesses like coffee shops, bubble tea shops, bakeries and quick-lunch spots. Our product is a login-free web app that lets customers order from their phone and sends orders straight into the shop’s point-of-sale system. We’re a small team, and right now we’re picking our next market by talking directly to the people who run these businesses.

The Role

As Liquidity's Operations Lead, you’ll be the person who keeps the business moving day to day. You’ll run our customer research, coordinate with our software engineer, look after client relationships and lead new sales efforts as they come up. The role is built to fit around a student schedule, and almost all of it can be done by phone, video, email and LinkedIn.

Your Responsibilities

Run discovery calls with owners, managers and staff at cafés, bubble tea shops and quick-service restaurants, and log what you learn
Find and reach out to new industry contacts
Turn what you hear into clear recommendations on which problems we should solve and for whom
Coordinate with our software engineer by setting weekly priorities, tracking progress, and testing/designing new features
Act as the main point of contact for clients and pilot partners
Lead new sales and implementation efforts as the product moves into pilots
Summarizing quarterly results into activity reports, keeping good documentation along the way

Who We’re Looking For

Proficient using AI tools including Codex, Claude Code, and Grok Bot
Comfortable reaching out to people you don’t know and picking up the phone
Organized and self-directed, someone who follows through without being chased
A clear writer and confident communicator
Interested in startups, product or the food and beverage industry
Experience in sales, customer service or leading a student club
Proficient in basic productivity platforms (Microsoft Suite, Google Suite, with emphasis on Google Docs and Google Sheets)
Experience working in a café, bubble tea shop or quick-service restaurant, and familiarity with point-of-sale systems such as Square are benefits, but not mandatory
A university student in Toronto in second or third year, staying in the city for at least the next year is preferred

What You’ll Get

$25/hour with flexible hours
Ownership over the company’s direction from day one
Two to four weeks of hands-on training with the current operations lead
Direct experience in customer discovery, product management and early-stage sales

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More about this job

Responsibilities

Conduct customer discovery and outreach, document findings, and turn research into recommendations about target customers and product priorities. Coordinate software development, manage client and pilot relationships, and lead sales, implementation, and quarterly reporting.

Requirements

The ideal candidate is organized, self-directed, comfortable contacting new people, and a clear communicator with an interest in startups, product, or food and beverage. They should be proficient with AI tools and productivity platforms; sales, customer service, student leadership, or food-service and point-of-sale experience are relevant, and a second- or third-year Toronto university student staying in the city for at least a year is preferred.

Skills

Customer Discovery
Market Research
Sales
Product Management
Project Coordination
Feature Testing
Implementation
Lead Generation
Written Communication
Verbal Communication
Organization
Self-Direction
AI Tools
Google Docs
Google Sheets

Benefits

Flexible Hours
Hands-On Training
Ownership Over Company Direction
Direct Experience In Customer Discovery, Product Management, And Early-Stage Sales

Visa sponsorship

Not detected in the job text

Keywords

Customer Discovery
Market Research
Cafés
Bubble Tea
Quick-Service Restaurants
Food And Beverage
Mobile Ordering
Point-Of-Sale Systems
Square
Sales
Client Relationships
Pilot Programs
Product Management
Feature Testing
Implementation
Activity Reporting
Documentation
Codex
Claude Code
Grok Bot
Microsoft Suite
Google Suite
Google Docs
Google Sheets
LinkedIn

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