Systems Administrator / Operations Support Specialist Senior
Location: Toronto, Ontario
Job Type: Contract
Hourly Rate: $40 - $45 Inc
Contract Duration: 205 + 200 days
Work Arrangement: 5 Days Onsite
Description Responsibilities
- Provide systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, and day-to-day computer systems operations.
- Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented.
- Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
- Upkeep, configure, install, and support the clients network and coordinate the various systems.
Required Experience
- 5+ years of experience administering and configuring enterprise Human Capital Management (HCM) systems, with at least 3 years of hands-on experience in Oracle Fusion Recruiting Cloud (ORC).
- Experience leading the configuration, implementation, and optimization of Oracle Fusion Recruiting Cloud in large, complex organizations.
- Proven experience supporting digital recruitment transformation or recruitment modernization initiatives.
- Experience configuring recruitment workflows, requisition templates, candidate selection processes, approval workflows, career sites, talent pools, and recruiting campaigns.
- Experience integrating Oracle Recruiting Cloud with HR, onboarding, identity management, and third-party recruitment solutions.
- Experience managing system security roles, data privacy controls, and user access within Oracle Fusion applications.
- Experience performing system testing, releases, change management, and production support activities.
- Experience working with business stakeholders, HR teams, vendors, and project teams to gather requirements and translate them into system configurations.
- Experience troubleshooting complex recruiting system issues and coordinating resolution across technical and business teams.
Technical Skills
Oracle Fusion Recruiting Cloud (Primary Specialty) - Advanced configuration and administration of Oracle Fusion Recruiting Cloud (ORC).
- Configuration of:
- Requisition and job templates.
- Candidate selection processes.
- Recruiting types and phases/states.
- Career sites and candidate experience.
- Talent pools and candidate relationship management.
- Interview scheduling workflows.
- Offer management processes.
- Hiring team roles and permissions.
- Approval workflows and notifications.
- Configuration using Oracle Transaction Design Studio (TDS).
- Recruiting analytics, dashboards, and reporting.
- Oracle Redwood user experience configuration and adoption.
Oracle HCM Cloud and Tenant Administration
- Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.
- Experience with Oracle HCM quarterly releases, regression testing, release readiness, and impact assessments.
- Knowledge of Oracle Fast Formula, HDL (HCM Data Loader), HSDL, and Spreadsheet Loader tools.
- Administer and maintain the Oracle Fusion Cloud DRM tenant, including Production, Test, Development, and Training environments.
- Manage tenant configuration, environment refreshes, release readiness activities, patch validation, and environment migration activities.
- Administer and support Oracle Fusion Recruiting Cloud (ORC) and associated Oracle HCM components.
- Configure and maintain Oracle Recruiting Cloud business processes, recruiting types, requisition templates, candidate selection processes, approval workflows, questionnaires, career sites, talent pools, candidate communications, and offer management configurations.
- Manage Oracle Cloud security, including user provisioning, role assignments, duty roles, data security policies, role-based access controls (RBAC), and segregation of duties.
- Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
- Support REST/SOAP APIs, identity management integrations, data migration, data validation, reconciliation, and troubleshooting activities.
- Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
Integration and Technical Administration
- Oracle Integration Cloud (OIC) experience.
- REST/SOAP APIs and inbound/outbound integrations.
- SSO, Azure AD/Entra ID, and identity management integrations.
- Data migration, data validation, and reconciliation activities.
- Security administration and role-based access control (RBAC).
General Skills
- Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations.
- Experience with one or more operating systems.
- Experience with one or more hardware platforms.
- Experience with information retrieval packages.
- Experience with one or more communications protocols.
- Experience with middleware and gateways.
- Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; and interpersonal skills.
- A team player with a track record of meeting deadlines.
Business and Leadership Skills
- Strong stakeholder engagement and requirements gathering skills.
- Ability to translate business recruitment requirements into Oracle Fusion configurations.
- Experience working within Agile and project delivery environments.
- Strong documentation, process mapping, and knowledge transfer capabilities.
- Excellent problem-solving and analytical skills.
- Experience supporting executive, HR, and operational stakeholders during transformation initiatives.
Desirable Skills
- Experience with distributed and networked systems.
- Awareness of emerging IT trends.
- Experience in one or more programming languages.
- Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
Work Environment
This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM 5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.
