Original job description
RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.
RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.
YOUR RESPONSIBILITIES
- Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service
- Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions
- Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs
- Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic
- Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience
- Drive sales performance by actively contributing to team goals and supporting overall store success
OUR REQUIREMENTS
- 1+ years of experience in retail, preferably in home furnishings
- Proven success in exceeding sales objectives through relationship-driven selling and product expertise
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
PHYSICAL REQUIREMENTS
- Lift and move items up to 25 kg, while utilizing appropriate equipment and adhering to safety guidelines
- Maneuver throughout the sales floor and stockroom
- Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbin
More about this job
Responsibilities
Represent the RH brand by providing personalized customer service, educating customers about products, and building lasting relationships. Maintain the store’s presentation, process sales transactions accurately, and contribute to team sales goals.
Requirements
Requires at least one year of retail experience, preferably in home furnishings, and a record of exceeding sales objectives through relationship-driven selling and product expertise. Candidates should be proficient with Mac operating systems, iOS devices, Microsoft Office, and Google applications, and able to lift and move items up to 25 kg.
Skills
- Customer Service
- Relationship-Driven Selling
- Sales Performance
- Product Knowledge
- Product Education
- Retail Sales
- Transaction Processing
- Merchandise Presentation
- Brand Representation
- Communication
- Mac Operating Systems
- iOS
- Microsoft Office
- Google Applications
- Teamwork
- Safe Material Handling
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Retail
- Home Furnishings
- Outlet Sales
- Customer Experience
- Personalized Service
- Relationship-Driven Selling
- Sales Objectives
- Product Expertise
- RH Products
- Product Features
- Product Benefits
- Craftsmanship
- Merchandise Presentation
- Brand Integrity
- Sales Transactions
- Store Appearance
- Mac Operating Systems
- iOS Devices
- Microsoft Office
- Google Applications
- Stockroom
- Safe Material Handling
