Job Duties and Responsibilities:
Customer Development: Identify and develop new business opportunities by visiting potential customers, including kitchen cabinet manufacturers, millwork companies, furniture manufacturers, and woodworking businesses.
Client Relationship Management: Build and maintain strong relationships with existing customers through regular in-person visits, phone calls, emails, and follow-ups.
Product Knowledge: Understand the company's product specifications, applications, pricing, and availability to provide suitable product recommendations to customers.
Quotations and Orders: Prepare and follow up on quotations, negotiate pricing within company guidelines, obtain customer purchase orders, and coordinate order processing with the office and warehouse teams.
Customer Service: Respond to customer inquiries, resolve product-related concerns, and coordinate with internal departments to ensure timely delivery and customer satisfaction.
Sales Reporting: Maintain accurate records of customer visits, sales activities, leads, quotations, and business opportunities, and provide regular sales reports to management.
Payment Follow-up: Assist with monitoring customer accounts and follow up on overdue payments in coordination with the office and accounting department.
Territory Management: Plan and organize customer visits and sales routes efficiently to maximize sales opportunities within the assigned territory.
Other Duties: Perform other sales-related duties as assigned by management.
