Accident Benefits Clerk
Toronto, Ontario - Full-Time - In-Office
A busy and growing Toronto personal injury law firm is seeking an experienced Accident Benefits Clerk to join its team.
We are looking for someone who has hands-on experience managing Accident Benefits files and understands the importance of organization, follow-up, client communication, and meeting strict deadlines. The successful candidate will be comfortable managing a busy file load independently while working closely with lawyers, paralegals, clients, treatment providers, and insurers.
Responsibilities
The Accident Benefits Clerk will be responsible for assisting with the day-to-day management of Accident Benefits matters, including:
- Managing Accident Benefits files from opening through resolution
- Communicating regularly with clients, insurance adjusters, treatment providers, and other parties
- Preparing and submitting Accident Benefits forms and supporting documentation
- Reviewing correspondence and ensuring all deadlines and limitation periods are properly diarized and followed
- Reviewing insurer correspondence, including approvals, denials, and requests for information
- Assisting with applications and materials relating to the Licence Appeal Tribunal (LAT)
- Preparing correspondence to clients, insurers, medical providers, and other parties
- Maintaining accurate and detailed file notes
- Organizing and updating electronic files
- Following up on outstanding productions, documents, medical records, and treatment information
- Working closely with the Tort team to ensure relevant records and information are shared between both claims
- Providing lawyers and paralegals with accurate and timely file updates
- Ensuring files are properly maintained and matters are followed up on proactively
Qualifications
The ideal candidate will have:
- Previous experience working as an Accident Benefits Clerk, Law Clerk, or Legal Assistant in a personal injury law firm
- Strong knowledge of Ontario Accident Benefits claims and the Statutory Accident Benefits Schedule (SABS)
- Familiarity with LAT procedures and Accident Benefits disputes
- Strong organizational and file-management skills
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to prioritize and manage multiple deadlines in a fast-paced environment
- Ability to work independently while also contributing as part of a team
- A proactive approach to file management and follow-up
- Professional and confident communication with clients, insurers, and treatment providers
- Strong computer and document-management skills
Experience with Filevine considered a strong asset.
We are looking for someone who takes ownership of their files and does not wait to be reminded about outstanding tasks. You should be comfortable following up, asking the right questions, keeping clients informed, and ensuring files continue moving forward.
This is a great opportunity for an experienced Accident Benefits professional who enjoys working in a busy personal injury practice and wants to become an important part of a collaborative team.
Interested candidates are encouraged to apply with a current resume. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
