Job description:
Are you a highly organized, detail-oriented professional who thrives in a fast-paced, patient-focused environment? We’re looking for a dedicated Physician Executive Assistant (also referred to as Medical Office Administrator) to support one of our physicians and play a key role in delivering exceptional patient care.
Who We Are
At TRIO Fertility, we are committed to helping individuals and families grow through compassionate, patient-centered fertility care. Our team combines clinical excellence with a deeply supportive approach, ensuring that every patient feels informed, respected, and cared for throughout their journey.
Our work is guided by our core values:
- Patient Centricity – We put patients at the heart of everything we do
- Excellence – We strive for the highest standards in care and service
- Integrity – We act with honesty, professionalism, and accountability
- Responsibility – We take ownership of our work and its impact
- Unity – We collaborate as one team to achieve shared goals
Why Join Us?
We believe in supporting our team both professionally and personally:
- Competitive compensation: Market-benchmarked salary aligned with your experience, plus a pay-for-performance model that rewards your contributions.
- Comprehensive benefits package: Including health, dental, and vision coverage
- Pension matching program: Helping you plan for a secure future
- Company events & team celebrations: Regular social events and company parties to stay connected and have fun
- Ongoing learning & development: Access to Lunch & Learns, training opportunities, and continuous growth
- Supportive team environment: A collaborative, inclusive culture where your contributions are valued
What You’ll Be Doing
In this role, you will:
- Provide exceptional client-facing support, always acting with empathy, discretion, and professionalism
- Maintain strict confidentiality when handling sensitive patient information
- Support one physician with both administrative and patient coordination tasks
- Manage the physician’s calendar and scheduling
- Coordinate and manage patient appointments and medical schedules
- Process OHIP and non-OHIP billing
- Schedule medical procedures and coordinate logistics
- Arrange specialist referrals on behalf of the physician and patients
- Submit prescriptions to pharmacies via telephone
- Track and manage patient consent forms, ensuring accuracy and completeness
- Learn and effectively use clinic EMR systems (Baby Sentry and Accuro)
What Makes You Successful in This Role
You’ll thrive in this position if you bring:
- 2–5 years of experience supporting senior-level physicians
- Education in medical administration, clinical administration, or related experience
- Strong knowledge of medical terminology
- Experience with OHIP billing processes
- Proven ability to manage high-volume, detail-oriented calendars
- Confidence handling sensitive and confidential patient information
- Experience in a private healthcare setting (an asset)
- Familiarity with EMRs, medical software, or databases
- Strong proficiency in the MS Office Suite
- A proactive, can-do attitude with the ability to adapt to shifting priorities
- A positive, professional demeanor with a strong patient-first mindset
- Excellent communication skills, with the ability to engage clearly and thoughtfully with both physicians and patients
- Emotional intelligence and resilience when supporting patients through sensitive situations
Compensation $52,000-$70,000.00
Successful candidates are typically offered around $58,000, with the final offer based on experience, skills, and knowledge.
If you’re passionate about patient care and want to be part of a collaborative, values-driven team - we’d love to hear from you!
- TRIO Fertility is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from all qualified individuals. We are also committed to providing an accessible recruitment process - if you require accommodation at any stage, please let us know and we will work with you to meet your needs.
