6-month contract + extension
Hybrid 2-3x per week in Toronto
Hourly rate: $27.75/hr T4
Required Skills & Experience
- 1-2 years of relevant experience within process analysis
- Post-secondary degree in related field of study or an equivalent combination of education and experience.
- Lean 6 sigma belt (minimum yellow belt)
- Excellent verbal and written communication skills
- Excellent analytical problem solving skills
Nice to Have Skills & Experience
Exposure to Power BI and/or Blueworks live
Data visualization experience
Job Description
Insight Global is seeking a Process Analyst who is responsible for designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience.
Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc:
· Acts as a trusted advisor to assigned business/group.
· Influences and negotiates to achieve business objectives.
· Recommends and implements solutions based on analysis of issues and implications for the business.
· Assists in the development of strategic plans.
· Identifies emerging issues and trends to inform decision-making.
· Helps determine business priorities and best sequence for execution of business/group strategy.
· Conducts independent analysis and assessment to resolve strategic issues.
· Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
· Builds effective relationships and collaborates with internal/external stakeholders.
· Ensures alignment between stakeholders.
· Monitors and tracks performance, and addresses any issues.
· Designs and produces regular and ad-hoc reports, and dashboards.
· Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
· Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
· Leads or participates in defining the change/communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Artificial intelligence tools are used to assist in screening and assessing applicants for this position.
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
