The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The Glenn Gould School and The Phil & Eli Taylor Performance Academy for Young Artists, regularly perform on major international stages. The RCM is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit www.rcmusic.com for more information.
What is the Opportunity?
Under the direction of the Director, Development Services and Operations, the Prospect Development & Analytics Officer supports the development and optimization of the Royal Conservatory of Music's fundraising pipeline through prospect management, analytics, lead generation, and targeted research.
The position is responsible for monitoring prospect progression, evaluating portfolio health, developing performance metrics, and providing actionable insights that support consistent prospect management practices and informed fundraising decisions.
Working collaboratively with Development leadership, frontline fundraisers, and Development Services, the incumbent leverages constituent, giving, engagement, and wealth-related data to identify opportunities, address pipeline gaps, and strengthen fundraising effectiveness. Prospect research and briefing support are undertaken primarily to advance prospect qualification and strategic fundraising priorities.
Main Duties & Responsibilities
Prospect Development and Move Management (40%)
- Support and facilitate the advancement of prospects through identification, qualification, cultivation, solicitation, stewardship, and re-engagement stages.
- Monitor prospect activity, pipeline progression, and portfolio performance, identifying stalled or underdeveloped opportunities and recommending appropriate next steps.
- Facilitate and support regular prospect review discussions, documenting recommendations, actions, and portfolio decisions.
- Work collaboratively with fundraisers to identify portfolio gaps, priority prospects, and opportunities for advancement.
- Develop reporting and accountability measures that support consistent prospect management practices across the Development team.
Pipeline Analytics, Reporting and CRM Optimization (30%)
- Develop and maintain reports, dashboards, and performance metrics related to prospect development and pipeline activity.
- Analyze trends, conversion rates, prospect movement, portfolio performance, and fundraising outcomes.
- Prepare regular reporting and recommendations for Development leadership and fundraising staff.
- Support forecasting, planning, and decision-making through data analysis and fundraising intelligence.
- Collaborate with Development Services to improve data quality, reporting standards, and CRM utilization.
Lead Generation and Prospect Qualification (20%)
- Identify, evaluate, and qualify prospective individual, corporate, foundation, alumni, parent, and community donors aligned with fundraising priorities.
- Analyze constituent, giving, engagement, and wealth-related data to identify new fundraising opportunities.
- Develop prospect lists and qualification recommendations for fundraising initiatives and campaigns.
- Assess prospects using indicators such as capacity, affinity, engagement, philanthropic interests, and institutional connections.
- Track prospects through identification, qualification, assignment, and opportunity development stages.
Strategic Research and Briefing Support (10%)
- Conduct targeted prospect research to support prospect qualification, cultivation, solicitation, and stewardship activities.
- Prepare prospect profiles, briefing materials, and background summaries for leadership and fundraising activities.
- Conduct specialized biographical, philanthropic, and wealth research for priority prospects, special projects, and leadership requests.
- Monitor philanthropic trends and emerging opportunities relevant to fundraising objectives.
Perform other duties as assigned.
What We're Looking For
Education
- Bachelor's degree or equivalent combination of education and experience.
Experience
- Three to five years of experience in prospect development, prospect management, fundraising analytics, business intelligence, fundraising operations, or a related field.
- Experience working with donor or constituent relationship management systems, preferably Raiser's Edge NXT.
- Demonstrated experience in prospect identification, qualification, portfolio analysis, fundraising analytics, or pipeline management.
- Experience developing reports, dashboards, KPIs, or analytical tools to support business decision-making.
Technical Skills
- Advanced analytical and problem-solving capabilities.
- Strong Excel and data analysis skills.
- Experience with reporting, dashboard, and business intelligence tools.
- Ability to interpret complex data and communicate findings effectively.
- Knowledge of prospect development methodologies, fundraising analytics, and donor qualification practices.
Competencies
- Strategic thinking and analytical judgment.
- Strong project management and organizational skills.
- Excellent verbal and written communication.
- Ability to collaborate effectively with leadership, fundraisers, and operational teams.
- Strong attention to detail and commitment to data accuracy.
- Ability to translate information and analysis into actionable recommendations.
- Initiative, adaptability, and sound professional judgment.
Salary Range
- $65,000 - $70,000 per annum
Additional Information
- Hybrid work arrangement, working on-site at least 2 days per week at RCM's building in Toronto, Ontario, inclusive of RCM's all staff Community Day meetings.
- Office environment with occasional requirements to work outside of regular office hours.
- Extended periods of sitting and computer use.
- This opportunity is for an existing vacancy.
- AI Disclosure: AI is not being used to screen, assess or select applicants.
How to Apply
Interested candidates are asked to submit a cover letter and current résumé online (please upload a single file combining both documents) at www.rcmusic.com/about-us/careers-royal-conservatory. Applications will be accepted until a suitable candidate has been identified.
The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.
The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Human Rights, Inclusion and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.
