Job Title: QA Tester – Live Sports Streaming & Data (Mobile, Web & Connected TV)
Location: Toronto, ON (Hybrid – Downtown Toronto office approx. once every two weeks)
Engagement Type: 1-Year Contract (with potential for annual extensions)
About the Role
We are hiring multiple QA Testers (Mid-to-Senior and Senior levels) to support a premier live sports streaming platform across mobile, web, and Connected-TV (CTV) devices. Depending on your background, your focus will lean either toward end-to-end video playback across living-room and mobile platforms, or a 50/50 split between mobile/web streaming and real-time sports statistics validation. You will work within a collaborative, fast-paced, AI-first software development lifecycle (SDLC).
Key Responsibilities
- Cross-Platform Video Streaming: Execute functional, regression, exploratory, and end-to-end testing for live and on-demand video playback across iOS, Android, web browsers, and/or Connected-TV platforms (Apple TV, Android TV/Google TV, Amazon Fire TV, Samsung Tizen).
- Playback Quality & Resilience: Validate video start-up times, buffering/rebuffering, adaptive bitrate quality switching, seeking, restart/resume, audio/video sync, and recovery under throttled or unstable network conditions.
- Sports Data & Statistics Validation: Verify live scores, schedules, standings, team/player profiles, and in-game box scores against official league feeds across pre-game, live, intermission, and post-game states.
- Platform & Access Features: Test authentication, subscription tiers, regional blackouts, concurrency rules, and platform-specific features such as Picture-in-Picture (PiP), Chromecast/casting, multi-view, alternate broadcasts, and closed captions.
- Defect Tracking & Automation Support: Write clear bug reports with logs and reproduction steps, support high-profile live sporting events, and collaborate with automation engineers to run existing test suites and identify high-value flows for automation.
Qualifications
- Proven QA experience (3–5+ years; senior experience strongly preferred) testing live and on-demand video streaming products across mobile, web, and/or Connected-TV platforms.
- Strong working knowledge of major North American sports leagues - specifically NHL, MLB, and NBA - with the ability to spot discrepancies in live scores, game states, and player/team statistics.
- Hands-on familiarity with streaming diagnostic and proxy tools (e.g., Charles Proxy, Proxyman, browser DevTools, device logs).
- Experience testing user authentication, subscription entitlements, DRM/geo-blocking, and live-event blackouts.
- Basic exposure to test automation frameworks (e.g., Appium, Playwright, or Selenium) to run existing suites and make minor updates to stable checks.
- Comfort working independently in an AI-first SDLC environment, utilizing AI tools to streamline test case creation, troubleshooting, and QA workflows.
Preferred Skills
- Prior QA experience at a sports broadcaster, OTT streaming service, or direct-to-consumer media platform.
- Experience providing real-time QA triage and escalation during live sporting events.
