Description:
Leads the product strategy, roadmap, priorities, and product decisions for the enterprise platform for business services. The role connects government priorities, user needs, ministry service requirements, platform maturity, delivery capacity, operational considerations, and measurable outcomes to determine what should be delivered and in what sequence. Working across program, policy, service design, UX, business analysis, architecture, development, testing, data, privacy, security, and operations, the Senior Product Manager guides discovery, defines product outcomes, manages the backlog, and establishes clear release objectives and acceptance priorities. The role balances reusable enterprise features with service-specific needs, facilitates trade-off decisions, aligns ministry partners on onboarding scope and dependencies, and uses research, analytics, performance information, and stakeholder feedback to improve adoption, value, and the ongoing evolution of the platform.
Experience:
- Experience leading product management for complex enterprise
platforms or public-facing digital services.
- Experience defining product vision, strategy, roadmaps,
outcomes, and success measures.
- Experience managing and prioritizing product backlogs across
multiple capabilities, services, and stakeholder groups.
- Experience onboarding services to shared platforms and
balancing enterprise reuse with program-specific needs.
- Experience using user research, analytics, operational data,
and stakeholder feedback to guide product decisions.
- Experience working with business, policy, service design,
UX, architecture, development, testing, data, privacy, security, and operations
teams.
- Experience developing options, business cases, value
propositions, benefits measures, and executive recommendations.
- Experience managing dependencies, trade-offs, risks,
sequencing, and release priorities.
- Knowledge of Agile product delivery, digital service
standards, accessibility, privacy, and public-sector governance.
General Skills / Duties:
- Define and communicate the enterprise platform product
vision, strategy, roadmap, and measurable outcomes.
- Prioritize reusable platform capabilities and service
onboarding based on user value, enterprise value, readiness, risk, and delivery
capacity.
- Own and maintain the product backlog, release objectives,
and acceptance priorities.
- Translate strategic goals into product outcomes, epics,
features, and delivery priorities.
- Facilitate product discovery, roadmap planning,
prioritization, and stakeholder decision-making.
- Use research, analytics, performance measures, and
operational feedback to guide continuous improvement.
- Coordinate with ministry partners and service owners to
align onboarding scope, expectations, and dependencies.
- Prepare executive updates, product decisions, options, and
recommendations.
- Support benefits realization, product governance, adoption,
and operational transition.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Experience defining product vision, strategy, roadmaps,
outcomes, and backlogs.
- Experience leading complex digital products through
discovery, delivery, launch, and continuous improvement.
- Experience prioritizing reusable capabilities and onboarding
services to shared platforms.
- Experience balancing enterprise standards with partner needs
and delivery constraints.
- Ability to build alignment across diverse business and
technical stakeholder
Skill Set Requirements:
Product Strategy and Management:
- Experience defining product vision, strategy, roadmaps,
outcomes, and backlogs.
- Experience leading complex digital products through
discovery, delivery, launch, and continuous improvement.
Enterprise Platform and Service Onboarding:
- Experience prioritizing reusable capabilities and onboarding
services to shared platforms.
- Experience balancing enterprise standards with partner needs
and delivery constraints.
Data-Informed Delivery and Benefits:
- Experience using user research, analytics, performance
measures, and benefits frameworks to guide decisions.
Leadership and Stakeholder Management:
- Excellent facilitation, negotiation, communication, and
executive-presentation skills.
- Ability to build alignment across diverse business and
technical stakeholders.
