Company Description Lovesome Cakes is a growing bakery brand specializing in high-quality, handcrafted cakes and desserts for a variety of occasions. The company is committed to delivering excellent taste, creative designs, and reliable service to customers across the Greater Toronto Area. Lovesome Cakes focuses on building long-term relationships with individual clients, event planners, and corporate partners. Team members are encouraged to contribute ideas that enhance the customer experience and support the brand’s growth. The work environment values collaboration, professionalism, and a passion for food and hospitality.
Role Description The Sales and Marketing Specialist is a full-time, on-site role based in the Greater Toronto Area, Canada. This role is responsible for promoting Lovesome Cakes’ products, engaging with customers, and driving sales through both direct interaction and marketing initiatives. Day-to-day tasks include communicating with walk-in and online customers, responding to inquiries, and recommending products that meet client needs and event themes. The specialist will manage sales activities such as order processing, follow-ups, and maintaining customer records, while supporting marketing campaigns through social media, local outreach, and promotional events. The role also involves coordinating with the production team, assisting with product displays, and participating in training activities to improve product knowledge and customer engagement.
Qualifications
- Candidates should possess strong Communication and Customer Service skills.
- Candidates should possess Sales and Sales Management skills to drive revenue and maintain client relationships.
- Candidates should possess Training skills to support onboarding and development of team members.
- Candidates should have basic marketing knowledge, including social media and local promotional activities.
- Previous experience in retail, food service, or a customer-facing role is an asset.
- Strong organizational skills, attention to detail, and the ability to manage multiple orders and tasks.
- Comfort working on-site, including weekends or peak seasons as needed.
- Eligibility to work in Canada; proficiency in English, with additional languages considered an advantage.
