Company Description Dana Industries Inc. is a North American leader in in-store signage, accessories, and merchandising solutions, serving retailers since 1993. The company designs and manufactures a wide range of innovative, high-quality products such as shelf talkers, aisle blades, sign holders, data strips, pushers, and rollers to enhance customer experiences and store efficiency. All signage and data strips are produced in-house, ensuring consistent quality, reliability, and continuous innovation, including patented, hassle-free systems that require no clips, tape, or hardware. Through a strategic partnership with Bruegmann™, a global merchandising innovator, Dana Industries offers advanced solutions like ProPusher™, FlexRoller™, EvoRack™, and ProQueue™ to improve product visibility, simplify restocking, and support seamless shopping experiences.
Role Description This is a full-time, on-site Sales Assistant/Project Manager role based in Toronto, ON. The role involves supporting the sales team with quote preparation, order entry, and follow-up, as well as coordinating project timelines and deliverables to ensure accurate and on-time completion. Responsibilities include maintaining customer records, responding to inquiries, preparing sales presentations, and assisting with merchandising solution proposals. The Sales Assistant/Project Manager will collaborate with internal departments such as production, design, and logistics to track project status and resolve issues proactively. This position also requires monitoring inventory levels for key products, generating basic reports, and contributing to continuous improvement of sales and project management processes.
Qualifications
- Strong interpersonal skills and customer service abilities to build trusted relationships with retail clients and internal teams.
- Effective communication skills, both written and verbal, to manage inquiries, prepare documentation, and present information clearly.
- Sales skills with a focus on supporting account growth, identifying opportunities, and assisting in closing deals.
- Organization skills to manage multiple projects, track deadlines, and maintain accurate records in a fast-paced environment.
- Proficiency with office productivity tools (e.g., MS Office or equivalent) and comfort working with CRM or ERP systems.
- Attention to detail and problem-solving capabilities, especially in coordinating orders, timelines, and project requirements.
- Ability to work collaboratively on-site, adapt to changing priorities, and maintain a professional, customer-focused approach.
- Previous experience in sales support, project coordination, or retail/merchandising environments is an asset.
- English/French proficiency is a requirement
