Company Description Founded in 1971, The Brick is Canada’s largest volume retailer of furniture, mattresses, appliances, and electronics, with over 230 locations, 6 distribution centres, and 6,000 team members nationwide. The company is focused on delivering strong customer service and value-priced, quality brand-name home furnishings. Team members benefit from a dynamic and rewarding work environment that recognizes performance and innovation. The Brick emphasizes collaboration, community involvement, and shared success, offering long-term career growth for individuals who are eager to contribute. Learn more about The Brick and its culture at https://linktr.ee/thebrickcanada.
Role Description The Sales Consultant is a full-time, on-site role based in Toronto, ON. In this position, the Sales Consultant engages with customers on the sales floor to understand their needs, recommend suitable products, and support them through the purchasing process. Daily responsibilities include providing product information, preparing quotes, processing sales transactions, and following up with customers to ensure satisfaction. The role involves maintaining an organized and welcoming showroom, staying current on promotions and inventory, and collaborating with teammates to meet individual and store sales targets. The Sales Consultant also supports store initiatives related to merchandising, special events, and customer loyalty programs.
Qualifications
- Sales Consulting skills with the ability to identify customer needs, present solutions, and close sales effectively.
- Customer Service and Customer Satisfaction skills focused on building trust, resolving concerns, and ensuring a positive buying experience.
- Strong Communication and Consulting skills to explain product features clearly, guide decision-making, and interact professionally with diverse customers.
- Proven ability to work in a retail sales environment, including evenings, weekends, and holidays as required.
- Comfort with using point-of-sale systems and basic computer applications.
- Goal-oriented mindset with the ability to meet or exceed sales targets while maintaining high service standards.
- Previous experience in furniture, appliances, or electronics retail is an asset but not required.
- High school diploma or equivalent; additional training in sales or retail is an advantage.
