Jobs in Vaughan

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Added 1 day ago
Educational Technology Coordinator - Digital Learning - PNRK
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Etobicoke, ON
Added 1 day ago
Educational Technology Administrator - Digital Learning - PNRK
Humber College
Etobicoke, ON
Added 1 day ago
Learning Management System Administrator - Digital Learning - PNRK
Humber College
Etobicoke, ON
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Added 1 day ago
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Added 1 day ago
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Field Sales Representative - Markham
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- $17.6 CAD / hour
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Associate Veterinarian
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Registered Early Childhood Educator (RECE)
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Toronto, ON
- $17.6 to $23 CAD / hour
Added 1 day ago
Security Guard – French English Bilingual
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Physiotherapist Hospital Rehab
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Vaughan, ON
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Senior Support Analyst – DevOps & Cloud Operations
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Toronto, ON
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Toronto, ON
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Astra North Infoteck Inc.

Salesforce Business Analyst – Service Cloud

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 16.5 km from the city centre

Apply on astra-north.zohorecruit.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Hybrid: 3 days in office
Posted: Jan 29, 2026

Original job description

Role: Salesforce Business Analyst

Hybrid: 3 days in office

Role Descriptions: Act as a liaison between business stakeholders and technical teams to gather| analyze| and document requirements for Salesforce solutions. Ensure alignment with business objectives and deliver high-quality configurations and enhancements.Strong knowledge of Salesforce CRM (Sales Cloud| Service Cloud| or Marketing Cloud).Experience in requirements gathering| process analysis| and documentation.Familiarity with Agile methodology and tools like JIRA| Confluence.Excellent communication and stakeholder management skills.

Skills: Salesforce~Digital : Salesforce Service Cloud

Experience Required: 6-8

Apply on astra-north.zohorecruit.ca About employer

More about this job

Responsibilities

The Salesforce Business Analyst at Astra North Infoteck Inc. will connect business stakeholders with technical teams. They gather and document requirements, check that Salesforce work meets business goals, and help deliver high-quality configurations and improvements.

Requirements

Candidates need strong Salesforce CRM knowledge, especially Service Cloud, Sales Cloud or Marketing Cloud. They also need requirements gathering, process analysis, Agile experience and strong communication and stakeholder management skills.

Skills

Salesforce
Salesforce Service Cloud
Sales Cloud
Marketing Cloud
JIRA
Confluence
Agile methodology
Requirements gathering
Process analysis
Requirements documentation
Stakeholder management
Communication
Salesforce configuration
Business analysis
Salesforce CRM
Digital

Keywords

Salesforce
Salesforce Service Cloud
Sales Cloud
Marketing Cloud
Salesforce CRM
Business Analyst
Requirements gathering
Process analysis
Documentation
Agile
Scrum
JIRA
Confluence
Stakeholder management
CRM
Business analysis
Salesforce configuration
Salesforce enhancements
Liaison
Digital

Seniority

Senior

Tools

Salesforce
JIRA
Confluence

Languages

English

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