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Added 16 days ago
Salesforce Lead
OSI Digital
Toronto, ON
Added 16 days ago
OD
Salesforce Lead
OSI Digital
Toronto, ON
- $40,000 to $130,000 CAD / year
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OSI Digital
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- $50,000 to $120,000 CAD / year

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OSI Digital

Salesforce Lead

Toronto, ON, Canada

$40,000 to $130,000 CAD / year · Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Pay: $40,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Jan 6, 2027
Experience: 10+ years of CRM and enterprise application experience, with 7+ years in Salesforce platform implementations.
Posted: Oct 8, 2026

Original job description

Role: Salesforce Lead
Position Type: Full time
Location: Toronto, Canada

Roles and Responsibilities

Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
Act as the primary Salesforce solution advisor to business stakeholders, translating business requirements into scalable Salesforce architecture and implementation strategies.
Provide technical leadership and guidance to Salesforce developers, administrators, and integration teams across onshore and offshore delivery models.
Design and oversee implementation using Salesforce declarative capabilities and programmatic development (Apex, Triggers, LWCs, Batch Jobs, Platform Events, Flows).
Define and implement integration architecture with external systems using APIs, middleware, event-driven architecture, and Salesforce integration best practices.
Lead the design and optimization of business processes across Sales, Service, and customer engagement workflows.
Drive Salesforce governance, best practices, code quality, and development standards across the implementation lifecycle.
Collaborate with enterprise architects, product owners, and cross-functional teams to ensure Salesforce solutions align with enterprise architecture and business strategy.
Lead Agile delivery teams, including sprint planning, backlog refinement, architecture reviews, and technical design sessions.
Mentor and coach Salesforce developers and administrators on architecture patterns, development practices, and platform capabilities.
Provide guidance on data architecture, data migration strategies, and data governance within Salesforce.
Oversee Salesforce CPQ implementations, including pricing strategies, price rules, approval processes, and quote lifecycle management (preferred).
Participate in client workshops, solution discovery sessions, and roadmap planning to define long-term Salesforce strategy.
Drive Lightning Experience adoption and migration strategies where applicable.
Ensure alignment with security, compliance, and Salesforce platform governance frameworks.

Skills and Qualifications

10+ years of CRM and enterprise application experience, with 7+ years in Salesforce platform implementations.
Strong expertise across Sales Cloud, Service Cloud, and Experience Cloud solution architecture.
Deep technical knowledge of Apex, Triggers, Lightning Web Components (LWC), SOQL, Platform Events, and Salesforce Flows.
Proven experience in Salesforce solution architecture, enterprise integration design, and scalable platform design.
Experience leading large-scale Salesforce implementations and transformation programs.
Strong knowledge of Salesforce data model design, data migration strategies, and data governance.
Experience with Salesforce CPQ (Advanced Approvals, Price Rules, Quote Configuration) is preferred.
Strong understanding of integration patterns including REST/SOAP APIs, middleware platforms, and event-driven architectures.
Demonstrated ability to lead distributed teams and manage complex delivery environments.
Exceptional stakeholder management, client communication, and presentation skills.
Strong experience with Agile methodologies and delivery frameworks.
Salesforce certifications such as Application Architect, System Architect certifications are highly desirable.
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience.

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More about this job

Responsibilities

The Salesforce Lead will design and oversee the implementation of scalable Salesforce solutions across Sales, Service, and Experience Clouds. They will provide technical leadership to development teams and act as the primary advisor to business stakeholders regarding architecture and strategy.

Requirements

Candidates must have over 10 years of CRM experience, including at least 7 years specifically in Salesforce platform implementations. Strong technical proficiency in Apex, LWC, and integration patterns is required, along with experience leading large-scale transformation programs.

Skills

Salesforce
Sales Cloud
Service Cloud
Experience Cloud
Apex
Lightning Web Components
Solution Architecture
Integration Architecture
Data Governance
Salesforce CPQ
Agile Methodologies
Stakeholder Management
Technical Leadership
Platform Events
SOQL
Flows

Visa sponsorship

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Keywords

Salesforce
Sales Cloud
Service Cloud
Experience Cloud
Data Cloud
Apex
Triggers
Lightning Web Components
Batch Jobs
Platform Events
Flows
Integration Architecture
APIs
Middleware
Salesforce CPQ
Agile
Solution Architecture
Data Governance
Data Migration
Application Architect
System Architect
CRM
Enterprise Architecture
SOQL
Lightning Experience

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