Jobs in Vaughan

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Within 25 km of Vaughan

Added 1 day ago
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Toronto, ON
Added 1 day ago
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Staff Relief Healthcare Services Inc.

Scheduling Coordinator

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 10.6 km from the city centre

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posted: Nov 2, 2026

Original job description

Staff Relief is seeking a motivated individual looking to help support our scheduling and customer service team.

Join our Staff Relief family and expect to receive Work Perks including:

· Fixed Annual Salary

· 100% employer covered Health and Dental Benefits

· Canada Pension Plan & Employment Insurance

· Shopping Work Perks

· Vacation time

DUTIES AND RESPONSIBILITIES:

Intakes and maintains staff schedules (e.g., master rotation) in accordance with client/facility requirements.

Calls and schedules staff for shifts and replacements.

Using strong analytical and organizational skills, plays a key role in effective staffing and scheduling.

Communicates changes in staffing, and arranges staff level changes.

Revises schedules.

Provides back-up and relief for staff, as required.

Monitors call volume received, shifts booked, abandoned calls, handle time, and wait times.

Works collaboratively with clients, field employees and community partners.

Acts as a problem solver for client and responds to inquiries from, community partners and field employees.

Reports clients’ and field employees’ concerns to the supervisor.

Directs all field employees’ professional practice concerns to the supervisor.

Completes new client order form.

Communicates revised schedule to staff and clients/facilities.

Confirms employee availability.

Maintains current seniority lists.

Formats, prints and posts staff schedules.

Compiles and posts call-in lists.

Types and prints schedules, daily staffing sheets and shift reports.

Collects, verifies, enters, and files all pertinent client and field employee data.

Checks schedules and makes any necessary corrections.

Assists applicants in filling out employment forms.

Performs word processing, orders supplies, photocopies, shreds, provides reception/telephone services, files.

Other duties as assigned.

Provides positive leadership.

Stays customer service-oriented.

Demonstrates high integrity to maintain confidentiality in all matters relating to field employees and clients of Staff Relief.

Acts as an ambassador of Staff Relief.

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More about this job

Responsibilities

Coordinates staff schedules, shift coverage, replacements, and schedule updates to meet client and facility requirements. Supports clients and field employees by responding to inquiries, maintaining staffing records, monitoring call metrics, and handling administrative tasks.

Requirements

The posting seeks a motivated entry-level candidate with strong analytical and organizational skills and a customer-service orientation. The role also requires effective communication, problem-solving, leadership, and the ability to maintain confidentiality; no specific education or prior experience is stated.

Skills

Staff Scheduling
Customer Service
Analytical Skills
Organizational Skills
Communication
Problem Solving
Call Volume Monitoring
Data Entry
Schedule Coordination
Confidentiality
Word Processing
Reception Services
Leadership
Client Relations
Employee Relations

Benefits

Fixed Annual Salary
Health Benefits
Dental Benefits
Canada Pension Plan
Employment Insurance
Shopping Perks
Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

Staff Scheduling
Master Rotation
Shift Coverage
Staff Replacements
Client Requirements
Facility Requirements
Call Volume Monitoring
Abandoned Calls
Handle Time
Wait Times
Schedule Revisions
Employee Availability
Seniority Lists
Call-In Lists
Daily Staffing Sheets
Shift Reports
Client Data
Employee Data
Employment Forms
Word Processing
Reception Services
Home Health Care
Customer Service
Confidentiality
Staffing Coordination

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