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Ref: RQ11731 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis Street, 5th Floor)
Posted Date: 2026-10-29
Location: Onsite – Toronto (222 Jarvis Street, 5th Floor)
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-09-28 *
Rate: $96/hour
Overview
The Government Services Integration Cluster, part of the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst to lead business analysis for enterprise platform features, integrations, and the onboarding of new government services. The successful candidate will collaborate with a broad range of stakeholders - including program areas, ministry partners, product teams, architects, designers, developers, privacy and security specialists, and testers - to understand current-state challenges and define clear future-state requirements. This is a critical role in ensuring that onboarded services make effective use of reusable enterprise platform capabilities while meeting their approved program and operational needs.
Key Responsibilities
- Plan and lead requirements elicitation, analysis, validation, and management activities across the full delivery lifecycle.
- Document business and system requirements, user stories, acceptance criteria, business rules, process models, and data needs.
- Assess service onboarding requirements and evaluate alignment with reusable enterprise platform capabilities and shared services.
- Maintain end-to-end requirements traceability from business outcomes and user needs through design, development, testing, release, and implementation.
- Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions with diverse business and technical stakeholder groups.
- Support product backlog refinement, prioritization, estimation, and sprint planning in Agile or hybrid delivery environments.
- Coordinate business input into UX, architecture, privacy, security, accessibility, data, and testing activities.
- Support test planning, defect triage, business acceptance testing, and implementation readiness activities.
- Identify and document gaps, assumptions, constraints, dependencies, risks, and organizational impacts.
- Prepare decisions, presentations, reports, options analyses, and recommendations for senior stakeholders.
Must-Have Requirements
- Demonstrated experience leading business analysis for large-scale, complex digital or I&IT initiatives.
- Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements.
- Experience developing process models, use cases, user stories, acceptance criteria, business rules, data requirements, and traceability matrices.
- Experience assessing services for integration with shared platforms and reusable enterprise capabilities, including defining integration, data, workflow, and operational requirements.
- Experience working in Agile or hybrid delivery teams, supporting backlog refinement, sprint planning, testing, release readiness, and implementation activities.
- Experience coordinating deliverables and activities across business and technical teams.
- Experience facilitating workshops and requirements sessions with stakeholders spanning business, policy, program, legal, privacy, security, accessibility, and technology domains.
- Experience analysing current-state processes and designing streamlined future-state services.
- Strong facilitation, writing, presentation, negotiation, and problem-solving skills with the ability to translate effectively between business and technical audiences.
Work Environment
This is a fully onsite role, five days per week, based at 222 Jarvis Street, 5th Floor, Toronto. The team operates in an Agile or hybrid delivery model. No security clearance is required for this engagement.
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- Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
