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E.SUN Financial Holding Co., Ltd

Senior Information Technology Specialist

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 10.6 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3+ years of experience in IT support, systems administration, or IT operations.
Posted: Nov 3, 2026

Original job description

Position Summary

The IT Senior Specialist is responsible for supporting local IT operations, cybersecurity controls, and technology governance for E.SUN's Canadian operations. This role serves as the primary liaison between local stakeholders, Head Office IT teams in Taiwan, and external service providers to ensure secure, reliable, and compliant technology services.

Key Responsibilities

Provide first-line IT support for end-user devices, Microsoft 365, network connectivity, printers, telephony, and meeting room technologies.
Manage user access, onboarding/offboarding, and periodic access reviews.
Maintain IT asset inventories, software licensing records, and technology lifecycle tracking.
Support cybersecurity operations, including vulnerability remediation, security awareness initiatives, and incident response.
Coordinate with Head Office IT teams on incidents, system changes, maintenance activities, and service-level monitoring.
Support business continuity planning (BCP), disaster recovery testing, audits, and regulatory reviews.
Collaborate with local vendors and service providers to ensure reliable and secure technology operations.

Qualifications

Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.
3+ years of experience in IT support, systems administration, or IT operations.
Strong knowledge of Microsoft 365, Windows endpoints, identity and access management, endpoint security, and patch management.
Experience in banking, financial services, or other regulated industries is considered an asset.
Familiarity with IT audit, cybersecurity controls, or regulatory compliance is preferred.
Fluent English is required. Ability to communicate in Mandarin is an asset to support collaboration with Head Office teams in Taiwan.

Additional Information

Full-time, office-based position in Toronto.
Occasional after-hours support may be required for incidents, maintenance activities, and disaster recovery exercises.
Candidates must be legally eligible to work in Canada and may be required to successfully complete reference, background, and/or criminal record checks, subject to applicable laws.
E.SUN is committed to fostering an inclusive workplace and providing equal employment opportunities. Accommodation is available upon request throughout the recruitment process in accordance with applicable legislation.

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More about this job

Responsibilities

Provide local IT support and manage user access, technology assets, cybersecurity controls, and service providers for E.SUN's Canadian operations. Coordinate with Taiwan Head Office and local stakeholders on incidents, system changes, audits, business continuity, and disaster recovery.

Requirements

A bachelor's degree or diploma in IT, computer science, information systems, or a related field, plus at least three years of experience in IT support, systems administration, or IT operations is required. Candidates should have strong knowledge of Microsoft 365, Windows endpoints, access management, endpoint security, and patch management; English fluency is required, while Mandarin and experience in regulated industries are assets.

Skills

Microsoft 365
Windows Endpoints
IT Support
Systems Administration
Identity and Access Management
Endpoint Security
Patch Management
Cybersecurity Operations
Incident Response
Vulnerability Remediation
IT Asset Management
Network Connectivity
IT Audit and Compliance
Business Continuity Planning
Disaster Recovery
Vendor Coordination

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Windows Endpoints
Network Connectivity
Printers
Telephony
Meeting Room Technology
User Access Management
Onboarding
Offboarding
Access Reviews
IT Asset Inventory
Software Licensing
Cybersecurity Controls
Vulnerability Remediation
Security Awareness
Incident Response
Head Office IT Coordination
Service-Level Monitoring
Business Continuity Planning
Disaster Recovery Testing
IT Audits
Regulatory Compliance
Financial Services
Endpoint Security
Patch Management
Mandarin

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