Senior Product Manager
Work Arrangement: 100% Onsite – 5 days/week (Monday–Friday)
Job Type: Contract
Job Description
MSZ Systems is seeking an experienced Senior Product Manager to lead the development and delivery of a modern digital registration and permit management system
The successful candidate will drive product strategy, roadmap development, Agile delivery, and stakeholder engagement while supporting the modernization of government services.
Key Responsibilities
- Define and execute product vision, strategy, and roadmap.
- Lead large-scale digital transformation initiatives.
- Manage product backlogs, user stories, sprint planning, and release priorities.
- Collaborate with business stakeholders, developers, architects, and vendors.
- Translate business requirements into actionable product features and acceptance criteria.
- Facilitate product discovery, stakeholder workshops, and demonstrations.
- Define and monitor product KPIs and performance metrics.
- Ensure alignment with Ontario's Service Design Playbook, accessibility, and cybersecurity standards.
Mandatory Requirements
- 5+ years of IT/digital product management experience.
- Proven experience delivering large-scale digital transformation projects.
- Strong hands-on experience with Agile, Scrum, and Lean product development.
- Demonstrated experience developing product vision, strategy, and roadmaps.
- Strong backlog management, prioritization, and user story development.
- Excellent stakeholder management, facilitation, and communication skills.
- Experience collaborating with cross-functional technical teams.
Preferred Qualifications
- Previous Ontario Public Service (OPS) or Canadian public-sector experience.
- Familiarity with OPS IT governance and Digital Service Standards.
- Exposure to Microsoft Dynamics 365 CRM, MuleSoft, Java, and React.
- Experience with digital registration, licensing, permitting, or case management systems.
- Knowledge of AODA/WCAG accessibility standards.
Important: Candidates must be available to work onsite in Toronto five days per week.
