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Ref: RQ11309 Contract – 8 Months (Extension Possible) Onsite – Toronto (Enterprise Financial Services Division)
Posted Date: 2026-10-26
Location: Onsite – Toronto (Enterprise Financial Services Division)
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-03-31 *
Rate: $97/hour
Overview
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Solutions Designer to join the Enterprise Financial Services Division on a full-time onsite engagement. In this role, you will lead the design of hosting technology solutions aligned with client service specifications, standards, and best practices. You will play a central role in translating complex business requirements into functional designs, application flows, and high-fidelity prototypes using Oracle Siebel CRM and Adobe AEM technologies.
Key Responsibilities
- Design end-to-end technology solutions based on client business requirements, OPS policies, standards, and cost models
- Develop business design documents, functional and non-functional requirements, and functional design documents
- Create high-level application flows and detailed process flows that map business steps to software solutions
- Develop application screen mock-ups, screen flows, wireframes, and high-fidelity prototypes using tools such as Figma or Adobe XD
- Conduct user research and usability testing; develop user personas and user journey maps to inform design decisions
- Analyze user feedback and design solutions to address identified issues and pain points, incorporating WCAG/AODA accessibility standards
- Develop and maintain business architecture artefacts, use cases (business and system), and business rules documentation
- Document test strategies, scenarios, and plans for User Acceptance Testing (UAT); create quality assurance plans and write test cases
- Develop application view visibility and CRUD (Create, Read, Update, Delete) matrices
- Participate in change management activities and apply Rational Unified Process (RUP) methodology
- Assess performance and capacity of existing systems and provide recommendations for improvement or replacement
- Collaborate with functional and technical teams to bridge client business requirements and deliver effective solutions
Must-Have Requirements
- 7+ years of experience designing solutions using Oracle Siebel CRM or Adobe AEM technologies
- 7+ years of hands-on experience with Siebel and Adobe AEM solution implementation
- Demonstrated experience developing business design documents, functional design documents, and functional and non-functional requirements
- Demonstrated experience developing high-level application flows to support business requirements
- Demonstrated experience creating and updating business architecture artefacts
- Experience designing solutions with user experience and accessibility standards (WCAG/AODA)
- Experience creating wireframes and high-fidelity mockups using UI prototyping tools such as Figma or Adobe XD
- Demonstrated experience developing use cases, identifying and documenting business rules, and creating business requirement documents
- Demonstrated experience with change management methodologies and Rational Unified Process (RUP)
- Demonstrated experience documenting UAT test strategies, scenarios, and plans
- Strong analytical, problem-solving, and decision-making skills with excellent written and verbal communication
Nice-to-Have Skills
- Experience working with Oracle Policy Automation (OPA) / Oracle Intelligent Advisor (OIA)
- Experience with the Public Sector Transfer Payment (Grant) Model
- Experience ensuring corporate QA standards are followed and maintained
Work Environment
This is a fully onsite position, requiring five days per week at the client's OPS office location. Standard working hours are Monday to Friday, 8:00 AM – 5:00 PM (excluding lunch), totalling 7.25 hours per calendar day. No security clearance is required for this engagement. The role involves close collaboration with both functional and technical teams in a structured project environment.
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- Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
