We are looking for an experienced SRE Business Analyst who can bridge business requirements and technical delivery within SRE, IT Operations, or Infrastructure environments.
Key Responsibilities
- Own end-to-end requirements gathering, analysis, documentation, and validation.
- Partner with business and technical stakeholders to clarify, track, and manage requirements.
- Maintain end-to-end requirements traceability throughout the delivery lifecycle.
- Work closely with Agile/Scrum teams on requirement validation, prioritization, and backlog readiness.
- Track requirements through closure and ensure clear ownership and accountability.
- Translate business and operational needs into clear, actionable requirements.
Required Skills
- 5+ years of Business Analysis experience.
- Experience supporting SRE, IT Operations, Infrastructure, Cloud, or Production Support environments.
- Strong requirements gathering, documentation, and traceability experience.
- Strong stakeholder management and communication skills.
- Experience working within Agile/Scrum delivery models.
- Hands-on knowledge of JIRA, Confluence, and/or Azure DevOps preferred.
Work Location: Toronto office
HCLtech offers full time employee with medical, dental benefits and RRSP.
