An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.
Duration: 12 months
Daily Responsibilities:
- 24/7 monitoring for alerts within the environment – e-mail/teams/SN Tickets/management escalations
- Handling of any escalations from other teams (including certificate renewals)
- 15-minute response time to P1 Pager escalations
- Dell/EMC storage report generation and e-mail to Senior Management
- Check BSL reports on Monday to see what should be addressed for the following week
- Submit and review change tickets
- review of weekend changes
- Monitor daily inquiries about ticket status or issues (assign accordingly to resources)
- Zoning Change
- Check Dell/EMC SCG access requests
- review and closure of Service Now tickets and review all certificate renewal requests to be monitored once daily through the weekdays.
- Perform vulnerability remediation
- Perform regular/bi-annual code upgrades
- Assist with data migrations, volume/SVM creations on NAS environments
Must-Have Skills:
- 10+ years of hands-on technical working experience in supporting, deploying and interconnecting with the following NAS and SAN technologies at an enterprise scale
- Netapp C-Mode Clusters
- Netapp MCC clusters
- Netapp SnapMirror and SnapVault
- GCNV (Google cloud Netapp Volumes)
- Netapp Storage Grid tiering solution
- NAS data migration methods and practices
- 5+ years of hands-on technical working experience with end-to-end performance monitoring through tools such as:
- On Command Unified Manager
- 3+ years of hands-on technical working experience with integration into GEMs or Service Now Platforms
Nice-To-Have Skills:
- hands-on technical work experience in supporting, deploying and interconnecting:
- Brocade Fabric Switches
- Hitachi, Dell/EMC Powermax SAN/zFS storage solutions
- Dell/EMC ECS on-prem Object Store
- You have at least 3+ years of hands-on technical work experience in storage automation with some of the below skill sets:
- Python experience
- Familiar with Ansible automation
- Familiar with object-oriented Python programming (REST API endpoint, API authentication protection, asynchronous programming, multi-threading)
- Familiar with GIT protocol (Bitbucket server, Git branching model, etc…
- You possess superior problem solving and decision-making skills to resolve work issues with the ability to work under pressure in a dynamic environment.
Soft Skills:
- You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.
- Time management skills
- collaborative skills (Works well with the team)
- Superior problem-solving skills
Education:
- Post-secondary education in Computer Science, Storage technologies or related field.
FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $70/hr -$83/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.
