DEPARTMENT: Retail
POSITION: Stylist
LOCATION: Summerhill, Toronto
EXPERIENCE: Minimum 2+ years working in a luxury retail environment
OVERVIEW
Opening in September 2026, Tanya Taylor is bringing its signature color, artistry, and spirit to Summerhill Toronto, Ontario with a brand-new boutique in the heart of town.
As a Stylist, you will play a key role in bringing the Tanya Taylor brand to life each day. You will deliver an elevated, personalized shopping experience, build lasting relationships with clients, and help drive the establishment and growth of our Toronto boutique.
We are seeking someone who thrives in a client-facing environment, has a strong sense of personal style, and takes pride in delivering an exceptional customer experience. The ideal candidate is proactive, relationship-driven, and motivated to exceed sales goals while contributing to a collaborative team culture. This is an exciting opportunity to join a growing boutique and play an important role in its continued success.
Responsibilities:
Client Management:
Greet customers as they arrive in the store and style them based on their shopping needs
Serve as a brand storyteller and help create an inclusive environment for our customers
Execute purchases and returns at the checkout counter
Restock and organize merchandise on the sales floor
Resolve customer complaints and issues in a timely and professional manner
Lead customer service quality to meet customer expectations by offering excellent customer service standards
Develop dedicated Tanya Taylor customers, implement appropriate CRM tools and maintain customer database
Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers
Administrative & Operations Management:
Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house
Help prevent shrinkage by playing an active role on the sales floor
Support management by sharing sales + anecdotal customer data for reporting
Able to lift 40 pounds
Ability to efficiently receive, process, organize, and ship merchandise, including clothing and accessories, while ensuring accuracy and maintaining proper inventory procedures
Business Development and Performance Management:
Work cross-functionally with corporate partners to drive and increase sales performance for overall business
Analyze the business, propose, and implement action plans to improve results, generate sales for each product category
Identify new opportunities to attract and retain clients
Support store events to grow the business and brand awareness
Work closely with the merchandising + logistics teams to ensure that appropriate stock and assortment levels are met on the floor
ADDITIONAL INFORMATION
Qualifications:
Minimum 2 years of previous retail experience
Womenswear and/or luxury experience preferred
Established client relationships
Sales-inclined and goal oriented
Excellent social skills: the ability to communicate optimally both verbally and in writing.
Has a friendly and professional demeanor
Passionate about fashion and styling
Ability to use POS system and its inventory management functions
Ability to grow, foster, and retain a strong client book
Ability to work in a collaborative team environment
Must have flexible schedule: some nights, weekends, and holidays as needed
ABOUT TANYA TAYLOR
Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind.
The brand currently has flagship stores in New York City and Greenwich, with a third location planned for Toronto in Fall 2026. Tanya Taylor is also available at leading retailers including Saks Fifth Avenue, Neiman Marcus, Bloomingdale's, and Shopbop, and has been worn by inspirational women including Michelle Obama, Taylor Swift, Ariana Grande, Tracee Ellis Ross, Beyoncé, Emily Blunt, and America Ferrera.
