Title: Systems Administrator/Operations Support Specialist
Location: Toronto, ON
Work Mode: Onsite
Duration: 10 months (Possible Extension)
Onsite Work Environment: Expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday
Must Haves:
- Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
- SSO, Azure AD/Entra ID, and identity management integrations.
- Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
- Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.
Description
- Responsibilities Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.
- Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
- Upkeep, configure, install and support the clients’ network and coordinate the various systems.
General Skills:
- Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations
- Experience with one or more operating systems
- Experience with one or more hardware platforms Experience with information retrieval packages
- Experience with one or more communications protocols Experience with middleware and gateways
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills A team player with a track record for meeting deadlines
Desirable Skills:
- Experience with distributed and networked systems
- Awareness of emerging IT trends
- Experience in one or more programming languages
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Required Experience
- 5+ years of experience administering and configuring enterprise Human Capital Management (HCM) systems, with at least 3 years of hands-on experience in Oracle Fusion Recruiting Cloud (ORC).
- Experience leading the configuration, implementation, and optimization of Oracle Fusion Recruiting Cloud in large, complex organizations.
- Proven experience supporting digital recruitment transformation or recruitment modernization initiatives.
- Experience configuring recruitment workflows, requisition templates, candidate selection processes, approval workflows, career sites, talent pools, and recruiting campaigns.
- Experience integrating Oracle Recruiting Cloud with HR, onboarding, identity management, and third-party recruitment solutions.
- Experience managing system security roles, data privacy controls, and user access within Oracle Fusion applications.
- Experience performing system testing, releases, change management, and production support activities.
- Experience working with business stakeholders, HR teams, vendors, and project teams to gather requirements and translate them into system configurations.
- Experience troubleshooting complex recruiting system issues and coordinating resolution across technical and business teams.
Technical Skills
Oracle Fusion Recruiting Cloud (Primary Specialty)
- Advanced configuration and administration of Oracle Fusion Recruiting Cloud (ORC).
- Configuration of:
- Requisition and job templates
- Candidate selection processes
- Recruiting types and phases/states
- Career sites and candidate experience
- Talent pools and candidate relationship management
- Interview scheduling workflows
- Offer management processes
- Hiring team roles and permissions
- Approval workflows and notifications
- Configuration using Oracle Transaction Design Studio (TDS).
- Recruiting analytics, dashboards, and reporting.
- Oracle Redwood user experience configuration and adoption.
Oracle HCM Cloud and Tenant Administration
- Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.
- Experience with Oracle HCM quarterly releases, regression testing, release readiness, and impact assessments.
- Knowledge of Oracle Fast Formula, HDL (HCM Data Loader), HSDL, and Spreadsheet Loader tools.
- Administer and maintain the Oracle Fusion Cloud DRM tenant, including Production, Test, Development, and Training environments.
- Manage tenant configuration, environment refreshes, release readiness activities, patch validation, and environment migration activities.
- Administer and support Oracle Fusion Recruiting Cloud (ORC) and associated Oracle HCM components.
- Configure and maintain Oracle Recruiting Cloud business processes, recruiting types, requisition templates, candidate selection processes, approval workflows, questionnaires, career sites, talent pools, candidate communications, and offer management configurations.
- Manage Oracle Cloud security, including user provisioning, role assignments, duty roles, data security policies, role-based access controls (RBAC), and segregation of duties.
- Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
- Support REST/SOAP APIs, identity management integrations, data migration, data validation, reconciliation, and troubleshooting activities.
- Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
Integration & Technical Administration
- Oracle Integration Cloud (OIC) experience.
- REST/SOAP APIs and inbound/outbound integrations.
- SSO, Azure AD/Entra ID, and identity management integrations.
- Data migration, data validation, and reconciliation activities.
- Security administration and role-based access control (RBAC).
Business & Leadership Skills
- Strong stakeholder engagement and requirements gathering skills.
- Ability to translate business recruitment requirements into Oracle Fusion configurations.
- Experience working within Agile and project delivery environments.
- Strong documentation, process mapping, and knowledge transfer capabilities.
- Excellent problem-solving and analytical skills.
- Experience supporting executive, HR, and operational stakeholders during transformation initiatives.
Weighted Evaluation Criteria:
Systems Administration & Operational Support (40%)
Security & Identity Management (20%)
Technical Troubleshooting & Problem Solving (20%)
Integration & Data Management (10%)
Oracle Fusion Recruiting Cloud / HCM Administration (10%)
