Jobs in Vaughan

Newest first

Within 25 km of Vaughan

Added 9 days ago
Credit Manager, Credit Structuring, CIBC Private Wealth
CIBC
Toronto, ON
Added 9 days ago
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CI Financial
Toronto, ON
Added 9 days ago
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Canadian Tire Corporation
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Added 9 days ago
Support Analyst - Messaging Client
BMO
Toronto, ON
Added 9 days ago
Manager Information Security Risk Advisor
BMO
Toronto, ON
Added 9 days ago
Analyst, Ethics and Conduct Risk
BMO
Toronto, ON
Added 9 days ago
Medical Sonographer (Diagnostic Imaging)
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Toronto, ON
Added 9 days ago
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Added 9 days ago
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Added 9 days ago
RQ11754 – Software Developer – Senior
S M Software Solutions Inc
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RQ11350 – Test Lead – Senior
S M Software Solutions Inc
Toronto, ON
Added 9 days ago
Appian Application Support Developer -L1/L2 - Appian
Apptoza Inc.
Toronto, ON
Added 9 days ago
Principal: Urban Indigenous Education Centre
Toronto District School Board
Toronto, ON
Added 9 days ago
H|
Senior Financial Advisor
Health | Santé
Toronto, ON
- $86,379 to $127,288 CAD / year
Added 9 days ago
Workday Integration Analyst
Realtek Consulting LLC
Toronto, ON
Added 9 days ago
Assistant Manager, Private Equity (AVP)
Apex Group Ltd
Toronto, ON
Added 9 days ago
Technical Support Analyst with Pega Skill (Pega, Unix, Sql, Dynatrace, Elastic Search etc)
Apptoza Inc.
Toronto, ON
Added 9 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
Added 9 days ago
T®
Validation Engineer II
TekWissen ®
Markham, ON
- $45 to $47 CAD / hour
Added 9 days ago
QM
Administrative Assistant (Fundraising)
Quantum Management Services Ltd.
Toronto, ON
- $22 to $24 CAD / hour
Added 9 days ago
Business Analyst @ Toronto Canada Hybrid
BURGEON IT SERVICES
Toronto, ON
Added 9 days ago
Business Analysis with Financial
Ampstek
Toronto, ON
Added 9 days ago
Sell In & B2B Customer Associate (Contract)
L'Occitane en Provence
Toronto, ON
Added 9 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
Added 9 days ago
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON

Apptoza Inc.

Technical Support Analyst with Pega Skill (Pega, Unix, Sql, Dynatrace, Elastic Search etc)

Toronto, ON, Canada

Contract

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Contract
Apply by: Nov 18, 2026
Posted: Oct 19, 2026

Original job description

Role: Technical Support Analyst with Pega Skill (Pega, Unix, Sql, Dynatrace, Elastic Search etc)

Location: Toronto, ON - Hybrid

Contract Role

Role Descriptions:

Job Title: Sr. Technical Support Analyst with Pega Skill What is the opportunity Are you interested in the opportunity to work as an Application Support Analyst By applying to this job posting| you will be joining the BRAID Application Support team| within the Wealth Management Technology and Solutions group. What will you do Provide world class user support to a wide variety of employees on a day-to-day basis| resolving issues in a timely fashion with a high level of customer satisfaction. Use your outstanding organizational and communication skills to stay on top of ongoing issues and manage situations involving multiple teams| both technical and business. Perform system health check| monitoring| alerting| and corresponding action as required. Lead the investigation and analysis of application operational failures through to resolution| and drive follow-up for root cause identification. Analyze system monitoring dashboard (Dynatrace)| logging system (ELK)| and other tools to identify potential issues| conflicts| and risks. Responsible for ensuring the production and maintenance of high quality support documents and processes. Write simple SQL queries against database and generate reports. Establish healthy working relationships across variety of IT partners / units and platforms to build influence and impact with key business partners. What do you need to succeed Must-have Experience with Pega platform and Pega-based applications. Experience with architecture/process workflow analysis and design. Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously. Excellent interpersonal and communication skills (verbal and written) Basic knowledge and troubleshooting of SQL| Unix| Job Scheduling etc. Experience with monitoring tools and creating dashboards on ELK stack| Dynatrace| and Pager Duty Flexibility to be part of a rotational on-call support model.

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More about this job

Responsibilities

Provide day-to-day application support, monitor system health, investigate operational failures, and coordinate issue resolution with technical and business teams. Analyze monitoring dashboards and logs, maintain support documentation and processes, and write basic SQL queries and reports.

Requirements

Experience with the Pega platform and Pega-based applications, along with workflow analysis and design, is required. Candidates should have basic SQL and Unix troubleshooting knowledge, familiarity with job scheduling and monitoring tools such as ELK, Dynatrace, and PagerDuty, strong communication and organizational skills, and flexibility to join a rotational on-call schedule.

Skills

Pega
Application Support
Unix
SQL
Dynatrace
ELK Stack
PagerDuty
System Monitoring
Dashboard Creation
Workflow Analysis
Troubleshooting
Incident Management
Root Cause Analysis
Job Scheduling
Communication
Customer Support

Visa sponsorship

Not detected in the job text

Keywords

Pega
Application Support
Wealth Management Technology
Unix
SQL
Dynatrace
ELK Stack
PagerDuty
System Health Checks
System Monitoring
Alerting
Dashboard Creation
Logging
Workflow Analysis
Workflow Design
Incident Investigation
Root Cause Analysis
Troubleshooting
Job Scheduling
Production Support
Support Documentation
Report Generation
On-Call Support
User Support

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