Overview and Purpose of the Role
Reporting to the Manager, Diagnostic Imaging, the Technologist Assistant – Diagnostic Imaging provides essential operational and patient support to Medical Radiation Technologists (MRTs) and the Diagnostic Imaging team. The incumbent supports efficient patient flow, assists with patient preparation and positioning, and contributes to a safe, organized, and patient-centred imaging environment.
The Technologist Assistant supports Diagnostic Imaging operations by assisting with patient transfers, positioning patients for imaging examinations, preparing imaging rooms, maintaining supplies, supporting MRI safety practices, and completing non-clinical tasks required to optimize departmental workflow. Where trained, competent, and authorized, the role may support IV insertion and related patient preparation activities in accordance with departmental policies and best practices.
Working collaboratively with MRTs, physicians, nurses, clerical staff, and other members of the healthcare team, the Technologist Assistant promotes a positive patient experience while ensuring safe, efficient, and high-quality Diagnostic Imaging services.
Key Duties & Responsibilities
Patient Care & Imaging Support
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Provide a welcoming, professional, and patient-centred experience by greeting patients and visitors, providing guidance, and directing patients throughout the Diagnostic Imaging department.
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Assist with patient preparation for imaging procedures, including change room access, gowns, lockers, personal belongings, and other logistical requirements to promote patient comfort and dignity.
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Support safe patient transfers, positioning, repositioning, and transportation between wheelchairs, stretchers, imaging tables, and designated patient areas while following established safety practices.
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Assist MRTs with patient positioning and preparation for imaging examinations, including positioning patients into scanners and supporting examination readiness.
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Observe and communicate patient concerns, comfort needs, and safety observations to the appropriate member of the healthcare team.
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Support the collection and documentation of patient information, consent requirements, and examination preparation activities as directed.
Clinical Support & Imaging Operations
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Perform venipuncture and intravenous (IV) insertion where trained, competent, and authorized, in accordance with departmental policies and established best practices.
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Assist with the preparation and administration of oral contrast agents under the direction of the supervising Technologist, while monitoring patient tolerance and escalating concerns appropriately.
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Support MRI operations by changing MRI coils as required and maintaining compliance with MRI safety policies, procedures, and magnetic field safety protocols.
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Prepare, clean, and organize examination rooms to ensure readiness for patient care.
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Ensure imaging supplies, linen, and patient care materials are adequately stocked and available for departmental operations.
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Support accurate documentation processes, including scanning and uploading required documents into PACS.
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Assist with maintaining a safe, organized, and efficient Diagnostic Imaging environment.
Patient Scheduling & Administrative Support
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Schedule, reschedule, and cancel Diagnostic Imaging appointments in Meditech while managing templates and prioritizing urgent bookings.
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Communicate with referring physicians, clinics, and internal departments to coordinate patient care and obtain missing or clarifying information.
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Respond to telephone inquiries professionally and promptly, providing appropriate information and escalating clinical or technical questions to the appropriate team member.
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Support patients with completion of required documentation and direct patients to laboratory services or additional testing as required.
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Assist with training new staff and promote professionalism as a representative of the Diagnostic Imaging department.
Team Collaboration & Corporate Responsibilities
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Collaborate with technologists, nurses, physicians, clerical staff, and other healthcare professionals to support safe and effective patient care.
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Participate in departmental initiatives, quality improvement activities, and workflow improvement opportunities.
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Maintain confidentiality and protect patient information in accordance with organizational policies and privacy legislation.
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Perform additional duties and responsibilities as assigned to support departmental operations.
Corporate Responsibilities
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Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, Schroeder Ambulatory Centre Policies and Procedures, and established industry guidelines.
Education, Skills & Qualifications
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Previous clinical experience as a Medical Radiation Technologist, internationally trained physician, or other regulated healthcare professional is preferred.
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Minimum 1–3 years of related experience working in a healthcare setting with electronic medical records (EMR).
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Previous experience in Diagnostic Imaging, patient care, or a hospital/ambulatory care environment is preferred.
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CPR or BLS certification is considered an asset.
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IV certification or willingness to obtain IV certification is required.
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Experience with scheduling systems, Meditech, PACS, or other healthcare information systems is preferred.
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Proficient computer skills with experience using Microsoft Office 365 applications, including Word, Excel, and Outlook.
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Excellent verbal and written communication skills with the ability to follow established procedures, templates, and guidelines.
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Strong organizational skills with the ability to prioritize tasks, manage competing demands, and meet deadlines with minimal supervision.
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Demonstrated ability to work effectively independently and collaboratively within a multidisciplinary team environment.
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Ability to exercise discretion and maintain confidentiality when handling sensitive patient information.
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Strong attention to detail with demonstrated problem-solving and decision-making skills within established policies and procedures.
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Satisfactory completion of a criminal record check/vulnerable sector check.
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Provide proof of immunization and TB records.
Core Competencies
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Patient-centred approach with strong interpersonal skills
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Excellent communication and customer service skills
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Ability to work effectively in a fast-paced clinical environment
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Strong organizational and time-management skills
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Attention to detail and accuracy
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Ability to prioritize and manage multiple tasks
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Demonstrated teamwork and collaboration
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Commitment to safety, quality improvement, and continuous learning
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Ability to maintain confidentiality and professionalism
Working Conditions & Environment
The Technologist Assistant role requires the ability to work in a dynamic clinical environment with regular interaction with patients, healthcare professionals, and medical equipment.
Physical requirements include frequent standing, walking, bending, and lifting, including the ability to lift up to 50 pounds. The role involves exposure to infectious diseases, bodily fluids, and potentially hazardous materials while following established safety procedures.
The position requires the ability to work in an MRI environment and comply with MRI safety protocols. The role may involve exposure to stressful situations, loud noises, irregular hours, shift work, and occasional travel to other Schroeder Ambulatory Centre sites or external meetings.
Join Our Team
Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. The Centre offers a comprehensive range of clinical, diagnostic, and surgical services in alignment with its mission to reduce pain, improve mobility, and streamline healthcare delivery.
In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.
At Schroeder Ambulatory Centre, we are committed to fostering an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process due to a disability or medical condition, please let us know. We will work with you to ensure your needs are met in a respectful and confidential manner.
We appreciate all applications; however, only those selected for an interview will be contacted.
This posting is for a current vacancy.
