Job title: Regulatory Reporting Operations Associate
Location: Toronto, ON (Hybrid – currently 2 days onsite per week, with the possibility of increasing to 4 days onsite)
Contract Duration: 4 Months (Extension possible)
Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM (Fixed shift)
Job Summary
We are seeking detail-oriented and motivated Operations Officers to join the AML Operations team at a leading financial institution. This role primarily involves back-office operational support, data validation, data enrichment, and regulatory reporting activities related to Electronic Fund Transfer Reporting (EFTR).
The successful candidates will be responsible for reviewing data discrepancy alerts, validating customer and transaction information against source documents, correcting incomplete or inaccurate records, and ensuring reporting requirements are met within established Service Level Agreements (SLAs).
This is an excellent opportunity for individuals looking to gain experience within a large financial institution, with comprehensive training and ongoing team support.
Key Responsibilities
- Review data discrepancy and incompleteness alerts generated by internal systems based on regulatory requirements, risk factors, and customer behaviours.
- Conduct quick reviews of alerts, typically requiring 15–20 minutes per review, and identify information requiring remediation.
- Review source documents, including internal systems of record and physical documentation, to validate customer and transaction information.
- Enter, update, and maintain accurate information in designated reporting systems and databases.
- Compile, sort, verify, and validate data before entering it into internal systems.
- Identify and correct data entry errors and escalate discrepancies to supervisors or relevant business partners within established SLAs.
- Compare system information against source documents to ensure data accuracy and completeness.
- Follow up with internal business partners to obtain missing or incomplete information and ensure records are updated accordingly.
- Support EFTR (Electronic Fund Transfer Reporting) regulatory reporting activities and ensure reports are completed in accordance with applicable requirements.
- Identify and escalate operational issues, processing discrepancies, and potential risks to the appropriate teams.
- Respond to internal partner requests in a timely and professional manner.
- Maintain confidentiality and ensure compliance with internal policies, regulatory requirements, and established procedures.
- Identify opportunities to improve operational processes, workflows, and data accuracy.
Required Qualifications & Skills
- Up to 1 year of experience in operations, data entry, data enrichment, regulatory reporting, or payment transaction processing.
- Previous experience within the corporate or financial services industry; banking experience (Canadian or international) is an asset.
- Strong data entry, data validation, and documentation skills with excellent attention to detail.
- Proficiency in MS Office applications, particularly MS Excel and Word.
- Strong computer skills with the ability to quickly learn and navigate internal systems and applications.
- Ability to work independently while also contributing effectively within a team environment.
- Self-motivated, proactive, and willing to learn new processes and systems.
- Strong organizational and time management skills, with the ability to manage high volumes of work and meet strict deadlines.
- Excellent communication and problem-solving skills.
Nice-to-Have Qualifications
- Experience with EFTR (Electronic Fund Transfer Reporting) or Canadian regulatory reporting.
- Previous AML operations or banking operations experience.
- Knowledge of payment processing and transaction operations.
- Professional education, relevant certifications, or financial industry training.
- Business writing experience and the ability to communicate effectively with internal stakeholders.
About Dexian: Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
