About The Role
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.
FDM is seeking a Site Reliability Engineer located in Toronto to support a project in the Insurance sector. Involvement in this project is anticipated to last initially 24 months but may be extended.
This role will be hybrid with requirements to be in office 1 days per week.
This role sustains the Broadcom Continuous Delivery Director (CDD) platform, an enterprise release orchestration system, while supporting the transition to a future enterprise release management solution. It combines day-to-day platform sustainment with automation and transformation work.
What you’ll do
- Sustain current CDD operations, integrations, automation, governance, and support, and preserve critical platform knowledge.
- Design, develop, and support technical solutions that automate agent deployments and release orchestration.
- Support vendor evaluations, proof-of-concepts, and the transition to a future enterprise release management platform.
- Participate in pipeline planning and design, and support release and orchestration processes.
- Contribute to automation policy, standards, and processes, and promote reuse across teams through demos and coaching.
- Ensure automations comply with Sun Life security directives and change management requirements.
- Create automation playbooks and documentation, identify automation opportunities, and educate others on tools and best practices.
- Balance platform reliability, operational support, stakeholder engagement, and incident resolution with an SRE mindset.
About You
What you’ll bring
- 3–5 years’ experience in automation development, with strong Ansible experience.
- Kubernetes/OpenShift administration (CKA/CKS a plus).
- Linux/Unix system administration.
- Hands-on Python and Ansible automation.
- Hands-on experience with Broadcom Continuous Delivery Director (CDD) or another enterprise release orchestration tool (e.g. Harness).
- Hands-on coding experience with Java, Apache Tomcat, JAX-RS, Maven, and Gradle.
- Hands-on experience with containers/Kubernetes.
- Experience with monitoring and log ingestion tools (Splunk preferred).
- Networking, firewalls, proxies, and connectivity troubleshooting.
- System architecture and integration design.
- Strong SRE mindset focused on reliability, automation, and operational excellence.
- Solid written and verbal communication skills, and experience working with vendors and stakeholders.
- Intermediate understanding of enterprise delivery methodologies such as ITIL and Agile.
- Eligible for Reliability Status Clearance (lived and worked in Canada for the past 5 consecutive years; no exceptions).
Additional experience we value
- Emerging capabilities in AI-assisted operations, AI-driven automation, Model Context Protocol (MCP), and AI agent integration patterns.
- Passion for innovation and automation, with the ability to get comfortable quickly in unfamiliar business areas or technologies.
